Elder Ford of Tampa - Service Center

The Best dealership in Florida I have purchased three trucks in the past 5 years and it's been a wonderful experience. My service advisor Johany tremendous very knowledgeable, very I have purchased three trucks in the past 5 years and it's been a wonderful experience. My service advisor Johany tremendous very knowledgeable, very helpful goes out of his way to take care of a customer. People like him our company can use. Angel Ruiz More

Great experience I came in with my Ford Focus because the transmission decides to die on me. I was taken care of rather promptly for just having walked in. The associ I came in with my Ford Focus because the transmission decides to die on me. I was taken care of rather promptly for just having walked in. The associate was very friendly. Explained to me the process of them having to look at it and how it may or may not be covered by extended warranty. Thankfully it was covered and I had to pay nothing. When I picked up my car, Tyandre was very thorough in explaining the details of when they looked at it, test drove it etc. Also gave me a hand written copy of all these details. Great experience. More

Quick and easy I appreciate you taking me as walk-in! I did not have to wait too long either. I worked from there lobby while I was there. I appreciate you taking me as walk-in! I did not have to wait too long either. I worked from there lobby while I was there. More

Oil Change & Tire Rotation Vehicle check in was quick and easy. Service wait time was very reasonable. Service lounge is comfortable. Car completed and clean. Service personnel Vehicle check in was quick and easy. Service wait time was very reasonable. Service lounge is comfortable. Car completed and clean. Service personnel were professional, courteous and helpful. More

Tires I need new tires for my 2014 F150. Mike the Quick Lane Manager told me he would beat any price. Well I got a quote from Costco, one of the cheapest I need new tires for my 2014 F150. Mike the Quick Lane Manager told me he would beat any price. Well I got a quote from Costco, one of the cheapest around, and he lived up to his word. He beat their price for both the tire & installation. Highly recommend using them for service. More

Great experience My first service visit after purchasing my new Ford Escape in October 2017. First oil change was free. 1 1/2 hour wait with appointment, but was told My first service visit after purchasing my new Ford Escape in October 2017. First oil change was free. 1 1/2 hour wait with appointment, but was told ahead of time, so it was not a surprise. Anthony was training Steven. Both very friendly and knowledgeable. Good experience for me. More

Great customer services Chris did a great job of getting my truck serviced and back to me ASAP. He took great care in walking me out to my truck when it was finished and ensu Chris did a great job of getting my truck serviced and back to me ASAP. He took great care in walking me out to my truck when it was finished and ensuring everything was to my satisfaction More

Satisfied Very friendly staff. Brought my car in for service and while the car was been fixed i was loaned a car to do what I had to do. Car is fixed. Satisfied Very friendly staff. Brought my car in for service and while the car was been fixed i was loaned a car to do what I had to do. Car is fixed. Satisfied customer. More

Satisfied My family has used Elder Ford several times in the past and have always had a pleasant experience. I decided to take my Ford to Elder for regular mai My family has used Elder Ford several times in the past and have always had a pleasant experience. I decided to take my Ford to Elder for regular maintenance. A small issue occurred while the car was in their care. Elder Ford promptly notified me of the issue and already had a plan in place to remedy the situation. It was a small inconvenience but Elder went out of their way to make it right. Thank you Jherre and Carlos for your honesty. More