Back

Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,280 Reviews

3,280 Reviews of Elder Ford of Tampa - Service Center

Sort by
May 15, 2018

Excellent service center! Very helpfull and friendly staff in the service department, particularly my service coordinator, Steven. Service waiting area is open, clean and comfo More

by HappyDay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven (service) and Daniel (car rental)
May 15, 2018

Service has been great I miss getting coupons in the mail. I don’t want things in my email and I haven’t seen anything like it in there anyway. I still get coupons for the More

by DJDILGE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018

Always a great job. Very timely in getting the maintenance done and back to me. I can always get an appointment when I need it. Very friendly and efficient staff. More

by BK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bragano
May 14, 2018

Awesome! Great service and very pleasant! I was able to work while my car was being serviced! Quick and easy! Always a pleasure at Elder Ford! More

by morebaugh0801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fuchs
May 14, 2018

Oil Change My first time visiting this service department and they far exceeded my expectations. My Mustang was in and out in under the time frame they promised More

by Drod1059
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 14, 2018

You asked for it. Typically get my tires done at a good year where it only takes about 30 nominates to mount and balance all 4 tires. Was told it would take 2.5 hours a More

by BUSHJEJR23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I’m not sure
May 30, 2018 -

Elder Ford of Tampa responded

I want to sincerely apologize for your negative experience in our Service Department. However, I'd like to learn more about your situation and what exactly happened. So, please give me a call on 813-321-6710. Dan Sills

May 14, 2018

Good Service but long wait The overall service was very good. However, the wait for the vehicle was a little long for an oil change. If the management of appointments could be a More

by jrjenki10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bragano
May 14, 2018

Great service for me... Went in for an emergency oil change and they took me in immediately. I got a great advisor , he was so polite and informative. Always a great time at More

by jaxgirl33548
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Rojo, Trey Hill, Dennis Stokes
May 14, 2018

Oil Change Brought my car in for an oil change. However I did make an appointment which I would recommend doing. I was in and out in an hour More

by CANTERO86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fuchs
May 14, 2018

Very happy with service. I arrived early for my appointment of Saturday. They took my car in right away and finished promptly. I was very happy that the service was so quick More

by teresammathers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bragano.
...
290
...