Elder Ford of Tampa - Service Center

Friendly service Some of the most pleasant service reps I have ever met. They were swamped and the oil change took longer than expected but they were very fair and apo Some of the most pleasant service reps I have ever met. They were swamped and the oil change took longer than expected but they were very fair and apologetic. More

Great and fast I went for my routinary oil change and I got the recall done and quick! I really enjoy coming to this location! I can’t wait to get my next Ford. I went for my routinary oil change and I got the recall done and quick! I really enjoy coming to this location! I can’t wait to get my next Ford. More

Dash motherboard failed, needed replaced. I have no complaints about the service center and the repair of my car. Toni was my service advisor and she’s great to work with, kept me informed on I have no complaints about the service center and the repair of my car. Toni was my service advisor and she’s great to work with, kept me informed on my cars progress, let me keep the loaner a little longer because I was out of town. The loaner car that was given to me was filthy inside (spilled drinks in the cup holder, center console full of used napkins) and the front windshield was covered in dead bugs. I didn’t know the inside was gross until I drove away. When it’s not YOUR trash it’s even worse. Someone else’s garage door opener was still in the car as well as papers that identified the last occupant (safety concern). Could’ve been a better experience with the loaner. But service was fine. No complaints there. More

Fast Service I took my car in for a recall repair, was helped promptly and it even took less time than I was expecting. Great quality overall. I took my car in for a recall repair, was helped promptly and it even took less time than I was expecting. Great quality overall. More

As promised I took my truck in for its first oil change and tire rotation and the service was excellent and it was free as promised when I purchased it. I took my truck in for its first oil change and tire rotation and the service was excellent and it was free as promised when I purchased it. More

I was very satisfied with the communication and service. I was informed with all the facts about the service. It was great. The communication, timing and all aspects of the service was covered, very satisfi I was informed with all the facts about the service. It was great. The communication, timing and all aspects of the service was covered, very satisfied. More

Changes Love the new text communication and no waiting long times for the shuttle but getting an Uber instead. Johany is always very polite and gets you in a Love the new text communication and no waiting long times for the shuttle but getting an Uber instead. Johany is always very polite and gets you in and out. More

Great Service The Service Advisor (Marty Heis) provided great service and follow-up. He is a professional and works well with the public. He is attentive to the ne The Service Advisor (Marty Heis) provided great service and follow-up. He is a professional and works well with the public. He is attentive to the needs and concerns of the customer. My problem was resolved and done to my satisfaction. All employees that I dealt with were very knowledgeable and courteous. More

GREAT ALITTLE LONG TO CHECK IN BUT NOT TO BAD I BROUGHT CAR IN FOR A RECALL, WOULD HAVE LIKED TO OF HAD A LOANER SINCE IT TOOK A HALF DAY, BUT ALL GOOD. THANKS YOU SHARON I BROUGHT CAR IN FOR A RECALL, WOULD HAVE LIKED TO OF HAD A LOANER SINCE IT TOOK A HALF DAY, BUT ALL GOOD. THANKS YOU SHARON More