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3,280 Reviews of Elder Ford of Tampa - Service Center
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May 21, 2018
Always professional and economical . It's easier and cheaper than doing it myself. I would recommend The Works Oil Change to anybody regardless of make and model. . It's easier and cheaper than doing it myself. I would recommend The Works Oil Change to anybody regardless of make and model. More
by rafael.santayana
Verified CustomerEmployees Worked With
Ken Lee , Jason Fuchs
May 21, 2018
Over 2 hours for oil change I had a 12pm appt. for an oil change for my 2015 F150. It took 2 hours and 10 minutes for an oil change which is totally unacceptable to me. I had a 12pm appt. for an oil change for my 2015 F150. It took 2 hours and 10 minutes for an oil change which is totally unacceptable to me. More
by MMITTIES
Employees Worked With
Mike Bragene Quick lane manager
May 20, 2018
Always have a great experience! I’m giving high rating because Ford is always great, the staff is amazing they try their best to get you out fast. I would recommend Ford to Friends a I’m giving high rating because Ford is always great, the staff is amazing they try their best to get you out fast. I would recommend Ford to Friends and Family! More
by Kellytino02
Employees Worked With
I think his name was Dru
May 19, 2018
Okay!! Auto butler was completed but there are other issues to be addressed that have not been yet hopefully will be soon as i have had many people reach out Auto butler was completed but there are other issues to be addressed that have not been yet hopefully will be soon as i have had many people reach out to me regarding my visit More
by jengelmann18
Employees Worked With
Johnny
May 19, 2018
Modifications to the newly purchased vehicle. I dropped off my car to service on Friday May 4th. This was a few days after purchasing at your dealership. I was promised that it will be returned w I dropped off my car to service on Friday May 4th. This was a few days after purchasing at your dealership. I was promised that it will be returned within 1-2 days. I received it on Thursday May 17th. In the meantime, I made countless phone calls, sent text messages, to follow-up. One of the worst Customer Service experiences in my life. More
by KKOCA
Employees Worked With
DION FORBES
May 18, 2018
Everyone was very helpful and attentive! I had to come back on three different occasions but the entire staff was so helpful and courteous that the ride from wimauma didn't feel so bad. Speci I had to come back on three different occasions but the entire staff was so helpful and courteous that the ride from wimauma didn't feel so bad. Special thanks to Toni in the service department for going the extra mile! More
by ADRIANCHESTER35
Employees Worked With
May 18, 2018
Recall Made a 2:00pm appointment which was perfect for me. My service writer informed me it would take several hours and contacted Uber to take me home and b Made a 2:00pm appointment which was perfect for me. My service writer informed me it would take several hours and contacted Uber to take me home and bring me back when my vehicle was done. They also had my car washed. What’s not to love about Elder Ford?!!!!! More
by DDOW84
Employees Worked With
Tyandre “Dre” Reed
May 18, 2018
Everybody was pleasant to talk to Well you know you should always get what you need not what you want these people actually had what I needed and I'm very happy for that thank you Elde Well you know you should always get what you need not what you want these people actually had what I needed and I'm very happy for that thank you Elder Ford More
by JOHNREDMACHINE2
May 18, 2018
Warranty and recall work This was my first time going through Elder Ford for service. The experience was top notch starting with Alyssa who checked me in, to Steven who was pr This was my first time going through Elder Ford for service. The experience was top notch starting with Alyssa who checked me in, to Steven who was provided proactive daily updates, to Anthony who wrapped up the paperwork once the car was ready. Each person was professional and extremely client oriented. I wouldn’t hesitate to recommend Elder Ford for Service. I left feeling that they valued my business and wanted me to have the best experience possible. More
by JOHNYC HANG
Employees Worked With
Alyssa, Steven and Anthony
May 18, 2018
service was good the advisor was friendly and personable would refer friends and family any day. jeep up the good work. triple a rating in my book. was good the advisor was friendly and personable would refer friends and family any day. jeep up the good work. triple a rating in my book. More
by Meagan stephens
Employees Worked With
Mike Hennagir
