Elder Ford of Tampa - Service Center

SERVICE Johany was very curtieous and respectful. Kept me up to date on what was being done to fix my car. He covered the liner with a rental when there were Johany was very curtieous and respectful. Kept me up to date on what was being done to fix my car. He covered the liner with a rental when there were no loners available,. More

My first regular maintenance experience with Elder Ford No hassle making the first appointment then canceling it and then making another one. Jherre Tuders took care if me beginning to end answering all of No hassle making the first appointment then canceling it and then making another one. Jherre Tuders took care if me beginning to end answering all of my questions and setting me up for an exterior detail Then she set me up for an Uber to work whch was a pleasant surprise. She said she woul call me if they found anything that needed fixing and to let her know when she could Uber me back to get the car More

Excellence Marty my service advisor was excellent and so was Brandon the tech who checked my vehicle . Made my visit pleasant and short as possible. Great team Marty my service advisor was excellent and so was Brandon the tech who checked my vehicle . Made my visit pleasant and short as possible. Great team More

It was a nice , friendly environment. Everyone was friendly, when I first arrived. They attended me and helped me as much as they could. Everyone was respectful and they were able to answe Everyone was friendly, when I first arrived. They attended me and helped me as much as they could. Everyone was respectful and they were able to answer all my questions. More

Awesome Service I came cause my battery kept dying. Jheree, which by the way was fantastic, was at the counter listen to my problem and few mins later I'm done. You s I came cause my battery kept dying. Jheree, which by the way was fantastic, was at the counter listen to my problem and few mins later I'm done. You should put someone like her in front. More

Great Place! Went to service my car and the rep, Anthony, was super quick in getting me checked in and my car started on to reduce my overall waiting time. The wai Went to service my car and the rep, Anthony, was super quick in getting me checked in and my car started on to reduce my overall waiting time. The waiting room was clean and comfortable and the service was completed promptly. More

Quick in quick out One of the first times I've taken a vehicle to a service center and they did exactly what they said they would do and exactly on time. Normally when y One of the first times I've taken a vehicle to a service center and they did exactly what they said they would do and exactly on time. Normally when you're asked to wait it becomes quite an issue because there's always delays but this time was different. Very pleasant experience all the way around. Would recommend to anyone More

Mystery Problem The service department identified a mystery problem (an intermittent rattling grinding noise from underneath the vehicle) and made a swift (and covere The service department identified a mystery problem (an intermittent rattling grinding noise from underneath the vehicle) and made a swift (and covered) repair. Loaner vehicle is an added plus, very appreciated. More

Great customer service walking in the door and out. Services Great dealership customer service rate 10 Happy with all the joy that comes from walking into elder ford. I wish all have the same attitude. Great dealership customer service rate 10 Happy with all the joy that comes from walking into elder ford. I wish all have the same attitude. More

Great staff and vehicle service. The best service department in Tampa, from start to finish. Very customer oriented, worked as a team and as always following up on service. Great jo The best service department in Tampa, from start to finish. Very customer oriented, worked as a team and as always following up on service. Great job! More