Elder Ford of Tampa - Service Center

Always excellent Service is always great love dealing with Johany Any Problems with my car he handled it very well and will return for future services Thanks Johan Service is always great love dealing with Johany Any Problems with my car he handled it very well and will return for future services Thanks Johany More

A much better experience with Johany Would not want to to have anyone else help me with service than Johany. A great experience especially as my last visit was less than great with anothe Would not want to to have anyone else help me with service than Johany. A great experience especially as my last visit was less than great with another person. More

2018 F150 parts. Bought wheel well liners for my 2018 F150 that a bought a few weeks ago at Elder. Ordered part with Dion in the accessories dept. Scheduled 8:30 appt Bought wheel well liners for my 2018 F150 that a bought a few weeks ago at Elder. Ordered part with Dion in the accessories dept. Scheduled 8:30 appt to have installed. 45 min later I was told wrong part ordered. I came back at 1pm for the install. Im giving 4 stars because they made it right my discounting parts and labor. The experience hasn't deterred me. I'll still go back because the staff is very friendly. More

Excellent professional service experience Andre "dre" was fantastic. He kept me updated and thoroughly explained the effort necessary to trouble shoot my serious brake module malfunction. Andre "dre" was fantastic. He kept me updated and thoroughly explained the effort necessary to trouble shoot my serious brake module malfunction. I appreciate the Ford loaner given the seriousness of the repair and necessary time without my vehicle to - get it right. He clearly communicates and was always professional in his approach. All repairs, especially expensive repairs, are better tolerated when the service representative is competent, pleasant, and explains the progress. Highly recommend Ford and Andre especially - 5 STARS and more!! More

Fast, easy, comfortable Came him to fix a recall defect and it took far shorter than I anticipated to completed. The wait has all the amenities anyone could need for waiting. Came him to fix a recall defect and it took far shorter than I anticipated to completed. The wait has all the amenities anyone could need for waiting. Everyone is nice and helpful. More

good Job staff and people were extremly nice and helpful.Work was done in a timely fashon and vehicle was cleaned and ready to go when i arived.:) staff and people were extremly nice and helpful.Work was done in a timely fashon and vehicle was cleaned and ready to go when i arived.:) More

Quick and friendly Just in for an oil change and tire rotation service. Jherre took good care of me and my Escape. I appreciate your military discount! Thanks for your e Just in for an oil change and tire rotation service. Jherre took good care of me and my Escape. I appreciate your military discount! Thanks for your excellent customer service! More

Puddle light replacement I brought my car in to have the puddle lights replaced due to a known issue. The lights were ordered and arrived at Ford within a day. The service a I brought my car in to have the puddle lights replaced due to a known issue. The lights were ordered and arrived at Ford within a day. The service asst. Manager I was dealing with took my car back to service immediately and had it started on. He told me it could be up to 2 hours for install of parts. 20 mins later he came to me and told me it was done. More