3,281 Reviews of Elder Ford of Tampa - Service Center
Excellent Johany always provides excellent customer service. I might have looked elsewhere for my escape when I purchased in 2016 but he is the reason why I pu Johany always provides excellent customer service. I might have looked elsewhere for my escape when I purchased in 2016 but he is the reason why I purchased at Elder Ford. More
4th time I brought truck in same problem, Butler not done Brought truck 4 time for radio blue tooth not working. I want to pursue the lemon law. In addition, they had my truck for 4 days and auto Butler was Brought truck 4 time for radio blue tooth not working. I want to pursue the lemon law. In addition, they had my truck for 4 days and auto Butler was not done. More
Service Brought it in checked me in quickly called Uber and I was at the office quickly and return trip was quick and allowed me to get back to work Brought it in checked me in quickly called Uber and I was at the office quickly and return trip was quick and allowed me to get back to work More
Good Communication My repair was extensive and required a week's work. Johany did a very good job keeping me up to date. He was very responsive to my questions and c My repair was extensive and required a week's work. Johany did a very good job keeping me up to date. He was very responsive to my questions and concerns. He made me feel like a person and not just a number. More
Extremely customer service friendly provider Service experience with Elder Ford was beyond outstanding. Combined with the relaxed atmosphere in the service lounge made my visit that much more enj Service experience with Elder Ford was beyond outstanding. Combined with the relaxed atmosphere in the service lounge made my visit that much more enjoyable. Jherre Tuders was professional and courteous in enhancing the great service reputation that I have had as a long time customer of Elder Ford. Thank you for the experience. Larry Jordan More
Oil Change I normally do my own oil changes but when I'm short on time I stop in to Elder Ford. A friend recommended the service department and I'm glad he did. I normally do my own oil changes but when I'm short on time I stop in to Elder Ford. A friend recommended the service department and I'm glad he did. I've been very happy with the experience and will return for my service needs. More
Fast service Successfully used online appointment scheduling. Received quick service for routine maintenance upon arrival. Also received written estimates and co Successfully used online appointment scheduling. Received quick service for routine maintenance upon arrival. Also received written estimates and counseling regarding inquiries and future replacements/repairs. More
Recall. Replacement service Wow ! Called ...service scheduled next day ! Quickly replaced part & even washed my car !! I love Elder Ford ! MARTY was the balm !! Couldn' Wow ! Called ...service scheduled next day ! Quickly replaced part & even washed my car !! I love Elder Ford ! MARTY was the balm !! Couldn't have been nicer !! More
Service for my F-150 Excellent.!!! And the coffee is always good!!! I came for emergency tire care and was promptly served. Excellent service! Keep up the good work! Thank Excellent.!!! And the coffee is always good!!! I came for emergency tire care and was promptly served. Excellent service! Keep up the good work! Thank you! More
Everyone was very helpful! I felt like I was being rushed away by johany when they couldn't find the problem with my door. when my truck door wouldn't open at all Toni made sur I felt like I was being rushed away by johany when they couldn't find the problem with my door. when my truck door wouldn't open at all Toni made sure that the inner door handle was replaced. Thats what i told johany I was having problems with. If it wasn't for Toni I would have had to come back a fourth time. My door has been working fine ever since. More