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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,281 Reviews

3,281 Reviews of Elder Ford of Tampa - Service Center

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June 14, 2018

A pleasant surprise Elder Ford service department was great with Mike in Quick Lane as well as Chris Newton these guys are good for the company. Also, in your VIP sales More

by NOEMAIL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike(quick lane) and Chris newton, Kitt Kittles
June 14, 2018

Great service advisor The service advisor, Johany, was wonderful, informative, polite and knowledgeable. He kept me well aware of my vehicle statue. Our Sales person, Osc More

by MOMSANGELCOLLECTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Penalver
June 13, 2018

Regular maintenance When I got to the service center it was very busy and I thought the service was going ti take a lot longer than it took. The car was in and out pretty More

by aplaneta2132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bragano
Jun 13, 2018 -

Elder Ford of Tampa responded

I wanted personally to let you know how gratifying it was to receive your kind note on our Service Center. General Manager Dan Sills

June 13, 2018

Never again This is the worst experience I have had with a dealership. Nobody was on top of what needed to be done with my car. For example recommending new front More

by Car5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony, Steve (maybe)
Jun 13, 2018 -

Elder Ford of Tampa responded

I want to extend our sincerest apologies concerning all the issues that you have faced when dealing with our Service Department. We pride ourselves in maintaining the highest quality standards for our customers. So, I hope you will give us an opportunity to discuss this further with you. 813-321-6710 General Manager Dan Sills

June 13, 2018

Excelente Porque es un dealer bilingüe porque tiene excelentes precios porque el servicio es rápido y de muy buena calidad me gustó porque me dieron diferentes More

by Alfredo13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Acosta, Scott Walls
June 12, 2018

Very personal and helpful service Great service Friendly staff Timely service Great lounge area Kids friendly playground Accessories salesman very friendly and knowledgeable S More

by GOZDAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Riley, Ken Lee , Jason Bray, Scott Walls, Nadia Valdez, Jason Fuchs
June 12, 2018

Respecting the requests and not over selling The service was exactly what I wanted t. They answered my questions that I had. I respected they didn’t try to sell nothing I didn’t need. Told me and More

by JANESTYLES63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Daniels
June 12, 2018

Service appt Customer service was good. The service guy was very courteous and asked of my needs. Waiting area was nice and clean and staff friendly!! Satisfied More

by Juniebug49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fuchs
June 12, 2018

Excellence in Service My service man was Marty Weiss. He was great. My problem required a rental car and Marty took care of everything He had Enterprise pick me up and t More

by judithcampoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Weiss and Walt in service center
June 12, 2018

The Best The service was quick and easy, they even washed my car after the oil change and tire rotation. Dre always makes sure I'm taken care of! More

by lizaboth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyandre Reed
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