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3,281 Reviews of Elder Ford of Tampa - Service Center
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June 19, 2018
Overpriced wait Had an oil change and radiator flush appointment for 9:30 and it wasn’t honored. They took my keys upon arrival and then I had to wait 2 and a half ho Had an oil change and radiator flush appointment for 9:30 and it wasn’t honored. They took my keys upon arrival and then I had to wait 2 and a half hours for them to even start my paperwork and ask what they were servicing on my truck after it had already been explained. Then waited another half hour after that for them to even take my truck back for service after that. The radiator flush was overpriced as well. More
by Jthurgood
Verified CustomerEmployees Worked With
Michael bragano, Stephen Daniels
June 19, 2018
Good service The advisor was so kind and friendly. He gives me free Uber services which I didn’t I can take. The service was done quickly. The advisor was so kind and friendly. He gives me free Uber services which I didn’t I can take. The service was done quickly. More
by Wenjie Jiang
Employees Worked With
Christoper
June 19, 2018
Great Service!! Feom check in to check out service was great may you feel at home and at ease. Will be back for service and a new car.. Feom check in to check out service was great may you feel at home and at ease. Will be back for service and a new car.. More
by lakew35057
Employees Worked With
Marty Heiss
June 18, 2018
Very satisfied customer! Elder Ford's service department, particularly Tre (R. Kittles was a tremendous help with communication with service) my service representative was e Elder Ford's service department, particularly Tre (R. Kittles was a tremendous help with communication with service) my service representative was excellent. As always, I was well informed about my vehicle. I was out of my vehicle a few days and Ford provider a courtesy loaner vehicle. Also, Ford efficiently addressed a recall issue. I was happy to also receive a Service follow up call within a week. Every one I came in contact with was professional and willing to help and accommodate. Thank you, abw More
by wright13
Employees Worked With
Tre or Andre
June 18, 2018
Great service and support. Kove their customers service. Johany was great he new what I needed nad work was done fast. I don't use any other place. Thanks to all great team work. Johany was great he new what I needed nad work was done fast. I don't use any other place. Thanks to all great team work. More
by YOMA1972MOLINA
Employees Worked With
Other Employees :
Jason Bray, Jason Fuchs, Chris Bailey, Lynn Bonnell
June 16, 2018
An outstanding customer experience From start to finish my experience at Elder Ford was amazing. The work was completed in a timely fashion with care. I will return in the future for an From start to finish my experience at Elder Ford was amazing. The work was completed in a timely fashion with care. I will return in the future for any additional repairs. More
by EDRUSSO
Employees Worked With
Anthony Scott
June 16, 2018
Best place in town Thank you for the visit yesterday, I got an oil change on my F150, very pleased. Explained extensive Warrenty, very nice Look forward to next time Thank you for the visit yesterday, I got an oil change on my F150, very pleased. Explained extensive Warrenty, very nice Look forward to next time More
by dougdc1
Employees Worked With
June 16, 2018
Busy but expectations met It was 3 on Friday, I was a walk-in. I was told it may be up to 2 hours. I hit out if there within 1.5. Satisfied that they gave me realistic expec It was 3 on Friday, I was a walk-in. I was told it may be up to 2 hours. I hit out if there within 1.5. Satisfied that they gave me realistic expectation More
by GOLSONP
Employees Worked With
Don’t recall
June 14, 2018
Great The service that was provided was great, fast and clean. I will return for my other mechanical issues and future service needs. Thank you so much. The service that was provided was great, fast and clean. I will return for my other mechanical issues and future service needs. Thank you so much. More
by TRAVISHORNAK
Employees Worked With
Jeramy - service writer, Travis Hornak - technician
June 14, 2018
Better I actually went to Elder to have my oil changed and had not one bad experience. If they could have done the oil change in less than 2 hours, I would I actually went to Elder to have my oil changed and had not one bad experience. If they could have done the oil change in less than 2 hours, I would have given them 5 stars. They cleaned out my moonroof "channels" which were clogged resulting in interior water leaks fr free, which was nice./ More
by BOBCOPPERMITH
Employees Worked With
Jason Fuchs
