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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,281 Reviews

3,281 Reviews of Elder Ford of Tampa - Service Center

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June 21, 2018

Great Marty was exceptional, I only had an appointment To service my car, but he fit my granddaughter fusion as well as she was here from out of towm More

by cauthenkaren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty
June 21, 2018

Marty was awesome! I had a hard to find issue in my wheel well which turned out to be a bad hub. Marty and the techs worked hard to find the issue even though it took a More

by sbunn71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty
June 21, 2018

10/10 would recommend My experience was wonderful! The employees were so polite and were willing to help me out in an way I needed! Their hours are very flexible and I woul More

by COKERSOFIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2018

Best experience Marty gave me the best experience I’ve had at any ford I’ve been to. Kept me updated and let me know the problems. More

by MENDEZEDWARD22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty
June 20, 2018

Always attentive and prompt. I bought my truck from Elder. No other place I will. The service has been great. When I took it the last time, there was mirror damage due to the carw More

by JEFF.SELLMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robo Rivera, Hasan Sehic
Jun 20, 2018 -

Elder Ford of Tampa responded

I sincerely appreciate your kind response regarding our efforts as a dealership. General Manager Dan Sills

June 20, 2018

Very understanding Steven was very understanding and informative when i brought my car here. The service was amazing and I really felt listened to and supported! The ser More

by BREIONKA.MILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Jun 20, 2018 -

Elder Ford of Tampa responded

I sincerely appreciate your kind response regarding our efforts as a Service Department. General Manager Dan Sills

June 20, 2018

Ubering for fun I brought my car in becuase I was notified about a recall. The check in process only took a couple minutes and I informed that Uber could pick me up a More

by Arb102683
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marty, Jason Fuchs
Jun 20, 2018 -

Elder Ford of Tampa responded

I wanted personally to let you know how gratifying it was to receive your kind note. General Manager Dan Sills

June 20, 2018

Fast friendly and courteous The service department is always friendly and they keep to my scheduled time. They are courteous and polite. I have been using the service department More

by JZHEUTLIN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bray
June 19, 2018

Bet ill be back. They are on point. From owner to service and every step of the way i have yet to be let down. They have my business because they treat me like family. More

by BRINAANDSHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nacer Menouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Elder, Maurice Rojo, Oscar Penalver, Ken Lee
June 19, 2018

Ford's place Great place you can trust. best of the line service! Super friendly hard workers. The price may be too high, but if you want your car to ride as smo More

by JUMABE19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Fuchs
Jun 19, 2018 -

Elder Ford of Tampa responded

I want to thank you for your kind review but still extend our sincerest apologies concerning any issues that you have faced regarding pricing. We pride ourselves in maintaining the highest quality standards and best prices for our customers. So, I hope you will give us an opportunity to discuss this further with you. 813-321-6710 General Manager Dan Sills

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