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3,281 Reviews of Elder Ford of Tampa - Service Center
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June 25, 2018
Tire blew out Made sure my car was back to good food there when I needed them to in the middle of the day .Made sure I got the best deal Made sure my car was back to good food there when I needed them to in the middle of the day .Made sure I got the best deal More
by KAYKAYWELLS95
Verified CustomerEmployees Worked With
Alexia, Jason Fuchs
June 25, 2018
Short simple and helpful It was a all around great experience they help me get my oil changed in no time and got my tire replaced with out a hassle. It was a all around great experience they help me get my oil changed in no time and got my tire replaced with out a hassle. More
by hcalas
Employees Worked With
Ethan Brandt
June 25, 2018
Worst Service Ever Worst service ever. An object flung from a pickup flew under my car, damaged the plastic undercover, scratches and ding driver side and punctured tire Worst service ever. An object flung from a pickup flew under my car, damaged the plastic undercover, scratches and ding driver side and punctured tire. Took two days to plug tire. They never found out what was covered by warranty. Fortunately insurance is handling this. They did not know about the free key promise. When I bought the car and the Auto Butler warranty the sales people said two scratches on passenger front side would be fixed even though not covered; of course they declined to do it. Final straw- a week later I get a call telling me my car is ready for pickup. I told them I was looking at it in my driveway. These guys are great at selling but service is abysmal. I will use other Ford dealers for service and will never but from them again. More
by SeminoleSteve
Employees Worked With
Michael Cash
June 25, 2018
Great service all around Came in and was greeted as soon as I pulled up. Dashboard on my f150 was lifting near the defrost vents. They took great care of my vehicle. Has my tr Came in and was greeted as soon as I pulled up. Dashboard on my f150 was lifting near the defrost vents. They took great care of my vehicle. Has my truck back within a few days fixed! More
by TJACKOWITZ22
Employees Worked With
Anthony
June 22, 2018
Regular Service I had oil tire rotation and new battery. Quick and work as always done properly. Good job. Johan has always help use and does an excellent job. I had oil tire rotation and new battery. Quick and work as always done properly. Good job. Johan has always help use and does an excellent job. More
by ELELLERBE
Employees Worked With
June 22, 2018
My time before last was good The time before last was a good experience, my rep the other day was unsocial and didn’t want to be there. He just didn’t give a xxxx and i already do The time before last was a good experience, my rep the other day was unsocial and didn’t want to be there. He just didn’t give a xxxx and i already don’t trust ford service departments. More
by bgchameleon
Employees Worked With
Idk
June 22, 2018
Oil change..tire rotation Made the appointment...showed up..escorted to service rep "Dre"...little paperwork..took to waiting area...free coffee..comfortable chairs...tv..nice Made the appointment...showed up..escorted to service rep "Dre"...little paperwork..took to waiting area...free coffee..comfortable chairs...tv..nice and cool..pleansant experience Would recommend and I will be back . More
by Jfgobucs
Employees Worked With
Jason Fuchs
June 22, 2018
Service Great job with Kendall just overall Dept needs to watch employee turn over and address service advisors not returning calls from their direct line ema Great job with Kendall just overall Dept needs to watch employee turn over and address service advisors not returning calls from their direct line emails More
by MICHAEL.RENSLOW
Employees Worked With
Kendall
June 22, 2018
Service tech was very good at getting me taken care of Great customer service . Had my F250 towed into service in the evening and they got to it first thing the next day. Needed to order parts but got ther Great customer service . Had my F250 towed into service in the evening and they got to it first thing the next day. Needed to order parts but got there in the morning and was out that afternoon. More
by Tom.bonsall
Employees Worked With
Tyandre Reed
June 21, 2018
Service Dre was very helpful, understanding and accommodating. He updated me via phone when necessary to keep me updated on my vehicle. The process was very s Dre was very helpful, understanding and accommodating. He updated me via phone when necessary to keep me updated on my vehicle. The process was very straight forward and he listened to what was needed. It was my 9th time in there for the same issue and he knew I knew the process. He handled it very well. Thank you. More
by ASHLEEBASEY013
Employees Worked With
Tyandre "Dre" Reed
