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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,282 Reviews

3,282 Reviews of Elder Ford of Tampa - Service Center

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July 12, 2018

Very bad experience Try to get a discount from my owners advantage rewards and Michael Sean lie to me trying to make me believe that the price was already reduced that th More

by hatemberth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Sean braga 33795
Jul 12, 2018 -

Elder Ford of Tampa responded

I want to sincerely apologize for your negative experience in our dealership. However, I'd like to learn more about your situation and what exactly happened. I want to make things right. So, please give me a call on 813-321-6710. You can also reply to me here too and I will get back to you promptly. I look forward to hearing from you and earning you back your business. General Manager Dan Sills

July 11, 2018

Great Service It is a pleasure to do business with Ford. I am a Ford member for life. I have had 2 escorts, 1 Corsica, 1 Fusion, and now an Escape. They were all g More

by BMITCH1036
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Elder, Charlie McEwan
July 11, 2018

service prompt service got vehicle back when promised.service person helpfull with service things that needed to be done after checking record of previous ser More

by Bubba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bragano
July 11, 2018

Good service No problems in past or future service issues All staff presents a positive attitude and are you being helped. This is wether they know you are not or More

by WBROWN03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2018

Good Service dept customer service Service depth did what it took to get my car back on the road in a timely manner. Also, completed the national recall while the car was in for oil c More

by letashia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Fuchs
July 11, 2018

Vehicle servicing I'm 68 years old and I've never had better customer service and what I experienced at Elder Ford I highly recommend them for servicing your vehicle. More

by Hebray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2018

Service on F250 - Oil Change & to check work that Auto Nation performed. Glad to confirm that all was ok and also changed out diesel filters. Thanks More

by MEGHANRINDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty
July 10, 2018

Window tinting made easy When I purchased the Explorer I also prepaid to have my windows tinted. Elder Ford called and set up the appointment telling me I could wait for the t More

by agjaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2018

Service done on time. Friendly staff This was my first visit to Elder Ford service. The staff was friendly and prompt. The service was done in a timely manner. I will return for service a More

by htorres516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul in Service
July 10, 2018

Check Alignment Great Job! Very Pleased! I would definitely recommend to all my friends and those I work with. Keep up the good work! Thank you for all you do. More

by JOECHOWARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Heiss
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