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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,452 Reviews
Call Service Center (813) 321-1234

3,452 Reviews of Elder Ford of Tampa - Service Center

Sort by
March 17, 2022

The staff was very professional and I would definitely recommend family and friends. The Establishment was very clean I give 5 stars! More

by nievespeter35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Hernandez
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Mar 19, 2022 -

Elder Ford of Tampa responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

March 17, 2022

Very helpful employees- never leave guessing about what is going on w my vehicle! Very efficient! More

by Pking1204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas- collision center - 5 Stars
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Mar 19, 2022 -

Elder Ford of Tampa responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

March 15, 2022

Excellent service, fast turn around and friendly staff. Will return for service and will recommend to others. More

by tanderson0514
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 15, 2022

I received excellent service on my vehicle with Elder Ford. The staff was professional and friendly. All of my concerns were addressed and taken care of. More

by nekdukes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole in the service department
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Mar 17, 2022 -

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Mar 17, 2022 -

nekdukes responded

Great services Nicole was awesome. Not sure of the lady's name that assisted me with the company car was kind as well.

March 14, 2022

I had a great experience at the Quick Lane facility by Elder Ford. They were timely in their work and they fixed a recall on my car while it was there as well. More

by Ledge217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy
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Mar 15, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

March 14, 2022

Out standing service . Pete was awesome thanks clean cut lawns. Definitely recommend them. I give them 5 stars 🌟 More

by vinnmar14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete
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Mar 15, 2022 -

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

March 14, 2022

Very friendly and service oriented, kept me informed of everything that they were doing along with informing me of any kind of service that was due or just needed attention More

by taylormade50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike ? Don't remember last nMe
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Mar 15, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

March 14, 2022

Johany was courteous and provided great service. I was able to get my vehicle fixed and a rental was provided More

by bassdrop75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2022 -

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

March 13, 2022

Awesome experience. Friendly very helpful. I would recommend to everyone. I was in an out in no time at all. More

by Killadew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Ortiz, Jason Faiella, Marty Heiss, BJ Llanos, Lee Oztolaza
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Mar 15, 2022 -

Elder Ford of Tampa responded

Hi Killadew, thank you for leaving such a great review and high star rating. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 13, 2022

My oil light keeps telling me to change the oil. My ford app is saying to make a service appointment. I just had my oil changed 3 weeks ago. Why did you guys forget to reset the oil switches More

by arelock35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
BJ Llanos
Report | Print
Mar 31, 2022 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

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