Back

Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,455 Reviews

3,455 Reviews of Elder Ford of Tampa - Service Center

Sort by
March 21, 2022

Always a great place from salesmen to fiance Made my thrid purchase from Elder Ford Can't leave out service depth More

by YVETTETAYLOR1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nacer Menouni, Erica Ortiz, Jason Faiella, Marty Heiss, BJ Llanos, Lee Oztolaza
Mar 23, 2022 -

Elder Ford of Tampa responded

Hi, we appreciate your feedback of our Staff's outstanding service! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

March 21, 2022

The service was good. I was pleased with the advisor. It was disappointing that I had a transmission issue with my car being a 2020 but I’m very happy it was taken care of More

by sbarthel138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 23, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

March 21, 2022

The service was quick, although I did have to wait longer than expected with an appointment for them to start on my vehicle. The price was higher than the website advertised and I wasn’t told that until the More

by cher01ice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Mar 23, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!

March 21, 2022

The team at Quick Lane is awesome ! They are extremely helpful and keep you informed of the work being done to your car. I highly recommend Elde Ford Quick Lane. More

by KSVENDGARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BJ Llanos
Mar 23, 2022 -

Elder Ford of Tampa responded

Hi, we appreciate your recommendation of our dealership! We hope to be of service to you again! Take care!

March 20, 2022

Love going in for service at Elder Johnny and Dan always take good care of my car. More

by CRIO001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan, Nacer Menouni
Mar 22, 2022 -

Elder Ford of Tampa responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

March 20, 2022

Daniel in your service dept. always over performs. He does exactly what he says. Thank you More

by DAVIDGILLELAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

March 19, 2022

Service advisor was great. The cleaning and auto butler terrible. The vehicle is indicating that I need a oil change did you do it? More

by Janice
Recommend Dealer
No
Employees Worked With
BJ Llanos
Apr 05, 2022 -

Elder Ford of Tampa responded

Hi Janice, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

March 18, 2022

Great dealership, great customer service and very attentive to what the customer needs. Very appreciative of this dealership. More

by mk_reaves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Beavers
Mar 20, 2022 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 17, 2022

Jennifer is great to work with and goes above and beyond to make sure that I know what is being done to my car and how long the work will take. More

by jdtitus79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Mar 19, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

March 17, 2022

Everything went well today Peter was awesome he went above and beyond to satisfy me Great Job Elder Ford And Thanks Peter In The Gast Lane 4can excellent job A+++ More

by Bwilliams274@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
Mar 19, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! Take care!

...
230
...