Elder Ford of Tampa - Service Center

The service is sub par. My vehicle still has issues and when I call to schedule a follow up appointment I always told that rental availability is not available. When you sho My vehicle still has issues and when I call to schedule a follow up appointment I always told that rental availability is not available. When you show up to the dealership for service there are vehicle’s available to loan but I’m told they are being held for other customers More

Found the problem quick and fixed the problem quicker than they found it great turn around. than they found it great turn around. More

Great service! Professional employees. They serviced my vehicle in a timely manner. Very helpful answering questions. Professional employees. They serviced my vehicle in a timely manner. Very helpful answering questions. More

This is ny third time at elder ford and everytime I have had an exceptional experience. Peter made sure to get my car in quick so I wouldn't be late for work and always kept me updated on the cars prognosis had an exceptional experience. Peter made sure to get my car in quick so I wouldn't be late for work and always kept me updated on the cars prognosis. I an so grateful to have found this dealership and will continue to bring my car here. More

Great job! Timely response to my needs. All the staff was very friendly and stayed true to their word. Timely response to my needs. All the staff was very friendly and stayed true to their word. More

The person who scheduled the appointment had no idea what I requested. After the appointment I asked for the alignment results, which is what I've received after every prior alignment, and I never received o I requested. After the appointment I asked for the alignment results, which is what I've received after every prior alignment, and I never received one. So I asked for the track alignment per the manual and have no idea if I got it. The service manager was great otherwise. More

They have had my car for over a week due to the brakes leaving an inch of break dust on my front tires; they keep telling me they’re attempting to figure out the issue and are constantly troubleshooting a leaving an inch of break dust on my front tires; they keep telling me they’re attempting to figure out the issue and are constantly troubleshooting and driving my vehicle yet I got a notice from my Ford app today that my car is in deep sleep mode as it hasn’t been turned on for at least 5 days. Beyond annoyed as it’s a brand new car purchased less a little over two weeks ago. On top of this they never answer the phone or return phone calls; asking for a manager doesn’t help either. I would rather pay for my car to be fixed than deal with these people for free. More

Working with Dan makes it worthwhile coming across town for service! Needless to say, Travis is excellent as well. for service! Needless to say, Travis is excellent as well. More

Peter was awesome love dealing with him he above and beyond to do an awesome job he gets me in and out and he listen very carefully to my complaints and make sure they are talking care of Thanks Peter i beyond to do an awesome job he gets me in and out and he listen very carefully to my complaints and make sure they are talking care of Thanks Peter in fastlane More