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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,455 Reviews
Call Service Center (813) 321-1234

3,455 Reviews of Elder Ford of Tampa - Service Center

Sort by
April 08, 2022

I think the service here was quick and nice. Very good job! Will come back More

by veronica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Acosta
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Apr 12, 2022 -

Elder Ford of Tampa responded

Hello Veronica, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

April 08, 2022

La atención muy bien pero no se arreglo el problema del carro quedo con el mismo fallo More

by Lesly Posadas
Customer Service
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2022 -

Elder Ford of Tampa responded

¡Lesly, estamos muy contentos de leer una excelente reseña sobre el élder Ford de Tampa! ¡Esperamos poder servirle nuevamente! ¡Cuídate!

April 07, 2022

Alway seem to get me in even if I have no appointment with a minimal wait More

by j.fatzinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Llanos
Report | Print
Apr 09, 2022 -

Elder Ford of Tampa responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

April 07, 2022

They are really nice but can be busy. Appointments are recommended but you may not be seen on your appointment time. I was really disappointed to have that happen to me. I set an appointm More

by PhoebeGore22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2022 -

Elder Ford of Tampa responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

April 06, 2022

This dealer is honestly the best. They’re extremely knowledgeable and will get you squared away quickly with the best rates! I will do business with them in the future. More

by martintidoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Ortiz, BJ Llanos, Lee Oztolaza
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Apr 08, 2022 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 06, 2022

They shared my information to other sales staff so I got people valuing to see if I wanted to sale my truck More

by jgillum0
Recommend Dealer
No
Employees Worked With
Jason Faiella
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Apr 22, 2022 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

April 06, 2022

They are Great ! I have been there several times and it’s a pleasure there More

by velmist
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2022 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

April 03, 2022

Has always provided great and reliable service. The staff are friendly and always go out of their way to help More

by THEZIGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

April 03, 2022

Elder Ford of Tampa gives the best service compared to any other Ford dealer. Thank you! More

by milliec1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
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Apr 06, 2022 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

April 03, 2022

Need to improve communication with customers and between staff at dealership. One issue took multiple trips to dealership, phone calls (which some never were returned or answered, my time and money. I was More

by STERL_12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis, Brian, and others.
Report | Print
Apr 19, 2022 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call to Dan Sills | General Manager | Elder Ford of Tampa | 813-279-7301 . I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you,

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