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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,455 Reviews
Call Service Center (813) 321-1234

3,455 Reviews of Elder Ford of Tampa - Service Center

Sort by
April 12, 2022

This has. By far been my best experience from any Ford dealership. Thank Elder Ford More

by GIL2MCKEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
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Apr 14, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

April 12, 2022

Daniel Felts, Jeff Tupper, and Robert Tucchi were wonderful! They made buying a car enjoyable! More

by mopatjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Tupper, Daniel Felts, Robert Tucci
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Apr 14, 2022 -

Elder Ford of Tampa responded

Hi, we're happy you found our staff to be so supportive during your experience here at Elder Ford of Tampa. Please let us know if there is ever anything else we can do for you! Safe travels!

April 12, 2022

Despite having to wait a little past my appointment time the service was very good More

by jkrause1142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Llanos
Report | Print
Apr 14, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

April 12, 2022

The team was very professional, courteous, and friendly. They worked on my car in a timely manner. More

by hlawrence1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2022 -

Elder Ford of Tampa responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Elder Ford of Tampa! Please let us know if there is ever anything else we can do for you! Safe travels!

April 10, 2022

Mislead and I feel like I was used al way down to the sellers and finance More

by claudner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert tucci , Nacer Menouni
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Apr 26, 2022 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

April 10, 2022

Elder Ford service is on time, when they say a time they right on it More

by resberg81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Llanos, Dillon Gastineau
Report | Print
Apr 12, 2022 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

April 10, 2022

Awesome people there, Peter is really nice guy, for sure I’m back, thank you for all More

by SILVIA232011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Nieves
Report | Print
Apr 13, 2022 -

Elder Ford of Tampa responded

Hi, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

April 10, 2022

They were very helpful and knowledgeable. Will definitely be back. The people are very friendly. More

by TEASPOONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, BJ Llanos
Report | Print
Apr 13, 2022 -

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

April 10, 2022

These guys are the best. Extremely helpful and knowledgeable. Won't take my truck anywhere else. More

by BUDDADDYONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Ortiz, Jason Faiella, Marty Heiss, BJ Llanos, Lee Oztolaza
Report | Print
Apr 13, 2022 -

Elder Ford of Tampa responded

Hi, we're happy you found our staff to be so supportive during your experience here at Elder Ford of Tampa. We're looking forward to your next visit with us!

April 10, 2022

Went in for a recall. Service was handled efficiently and the job was done well. More

by SUE.IRISH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Baglione, Robo Rivera
Report | Print
Apr 13, 2022 -

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again! Take care!

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