Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
3,454 Reviews of Elder Ford of Tampa - Service Center
Sort by
April 21, 2022
When I came to pickup up the car it was blocked in on all sides. My assistant had left for the day so I had to wait for some one to help me. I stood in there for 20 minutes while the girl that was suppose to sides. My assistant had left for the day so I had to wait for some one to help me. I stood in there for 20 minutes while the girl that was suppose to help me was on a personal phone call. Finally I ask for a manager to assist me. It took another 30 minutes for the staff to try and figure out how to get my car out of the car jam it was in! A five minute pickup took an hour of my time. More
by drtfrancedc
Verified CustomerEmployees Worked With
Erica Ortiz
April 20, 2022
Quick and awesome work. And my service manager took great care of getting the things I needed done And my service manager took great care of getting the things I needed done More
by Stefanericsson
Employees Worked With
Other Employees :
Erica Ortiz, Jason Faiella, Marty Heiss, BJ Llanos, Lee Oztolaza
April 20, 2022
They were friendly and I asked them to put a sticker on my window for the next oil change and they said ok, but they didn't. I know they suppose to be quick, follow through on what the need of the customer my window for the next oil change and they said ok, but they didn't. I know they suppose to be quick, follow through on what the need of the customers More
by SMITHCLARK02@yahoo.com
April 20, 2022
Love this place. Quick friendly service every time. Clean facility and fixed right away. Highly recommend Quick friendly service every time. Clean facility and fixed right away. Highly recommend More
by DANSILLS_2000
Employees Worked With
April 19, 2022
The Elder staff is knowledgeable and honest. What I was concerned was going to be a very expensive repair ended up being inexpensive. My vehicle repair was completed, washed, and returned to me What I was concerned was going to be a very expensive repair ended up being inexpensive. My vehicle repair was completed, washed, and returned to me the very next day. Trying to save money often costs more in the long run, put your trust in the professionals at Elder. More
by mike.sforza150
Employees Worked With
April 19, 2022
Service reps give great customer service better than higher cost vehicle dealerships . They understand value. higher cost vehicle dealerships . They understand value. More
by Kakiproperties
Employees Worked With
April 19, 2022
Not happy was not informed properly about my maintenance plan didn't realize I only had so many trips plan didn't realize I only had so many trips More
by errettrichard
Employees Worked With
Other Employees :
Erica Ortiz, Jason Faiella, Marty Heiss, BJ Llanos, Lee Oztolaza
April 18, 2022
in elder Ford They always do better services I have always loved going to do service with them they are better , I recommend them, Best service for everything always loved going to do service with them they are better , I recommend them, Best service for everything More
by jasksonmendez17
Employees Worked With
Other Employees :
Erica Ortiz, Jason Faiella, Marty Heiss, BJ Llanos, Lee Oztolaza
April 18, 2022
The staff is just incredible at the service, and the service techs are always on the ball I'm glad that I take my vehicle to be serviced at elder service techs are always on the ball I'm glad that I take my vehicle to be serviced at elder More
by NONE3
Employees Worked With
Other Employees :
Erica Ortiz, Jason Faiella, Marty Heiss, BJ Llanos, Lee Oztolaza
