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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,455 Reviews

3,455 Reviews of Elder Ford of Tampa - Service Center

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May 03, 2022

All of the men were very helpful when I walked in and everybody had a smile.That alone is a wonderful feeling knowing they care about the customer.I had the same pleasant greeting when I came for my beau More

by dagostin0341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, BJ Llanos
May 05, 2022 -

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 03, 2022

While I would not recommend Elder Ford generally, he mechanics and my advisor Dan have been great. More

by AFARMAN4
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ali Syed
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Elder Ford of Tampa responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

May 03, 2022

Dan was great and the mechanics seem to be working hard to resolve the issues, but I would not recommend Elder Ford for a purchase or body work. More

by AFARMAN4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ali Syed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Beavers
May 04, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!

May 02, 2022

Excellent service, unparalleled customer service. My vehicle was finished in the time limit they said it would be and runs just as good as the day I drove it off the lot. More

by Zotdog69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BJ Llanos
May 04, 2022 -

Elder Ford of Tampa responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 01, 2022

Always make my visits comfortable. so helpfull and get you in and out as fast as they can.I wouldnt go anywhere else! More

by LINDAWITTEVEEN54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Syed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Allen. Finance, Nacer Menouni, Kitt Kittles
May 03, 2022 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

May 01, 2022

Great experience. My advisor kept me updated on everything I asked about and accommodated me for picking up More

by robertmjaap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Llanos
May 03, 2022 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

May 01, 2022

They were attentive to details, explained everything clearly and were very helpful during the entire process to get me back on the road. More

by n.hanbury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
May 03, 2022 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

April 30, 2022

I always have had a good service experience at Elder Ford’s quick lane service for an oil change. The advisors are courteous and helpful, get you in and out and don’t try to sell unneeded repairs. More

by Huntersmom1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter at the quick lane service 5 stars
May 02, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time out of your day to tell us about your experience. Safe travels!

April 30, 2022

We took our 2020 Explorer to the local Ford dealer for a recall. They claimed that they couldn’t perform the work and it would cost us $950 to fix it. We then took it to Elder Ford where we originally bou More

by Stillersrule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know his name, but the service manager was awesome.
May 02, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time out of your day to tell us about your experience. Thanks again for your business! Take care!

April 29, 2022

Friendly employess. .great customer service people...very easy to schedule service, and providing transportation if you need it, when they need to keep your vehicle. More

by haughbrook
Recommend Dealer
Yes
Employees Worked With
Nicole
Apr 30, 2022 -

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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