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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,455 Reviews
Call Service Center (813) 321-1234

3,455 Reviews of Elder Ford of Tampa - Service Center

Sort by
August 22, 2022

Went with no appointment and they took me in found a loaner !!! And two hours later boom my vehicle was done . Awesome service in and out !! Can’t ask for more . More

by Mohamedmonem75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

August 22, 2022

My third vehicle from Elder Ford Ayman and his manager were top notch . Told him what I wanted and how much and it was like magic , he got me my SUV I couldn’t find for a long while !!! More

by Mohamedmonem75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Sills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Kitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jmar , Nacer Menouni, Charlie McEwan
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Aug 25, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 22, 2022

They never follow up on anything. Finding someone else for service. Took my body work elsewhere. More

by raycharity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ali Syed
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robo Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Tucci
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Aug 25, 2022 -

Elder Ford of Tampa responded

Hi Raycharity, we strive to earn customers for life and we're extremely disappointed to hear of your negative experience with our dealership. We would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if we still can. We take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. We would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

August 21, 2022

Service was great. We have bought 2cars and 2trucks from there. I have always had a nice time there. More

by CARLAMCNEEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It was a female. I don't remember her name
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Aug 24, 2022 -

Elder Ford of Tampa responded

Carlamcneel, your comments keep us motivated and working hard for all our guests! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

August 21, 2022

The service was very good, workers were friendly and they got us in and out very quickly. More

by nismoz05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, BJ Llanos, Brandon Rodriguez
Report | Print
Aug 24, 2022 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 20, 2022

Wonderful people, very friendly staff and professional workers. I’m to happy with the job. I recommend this center More

by ALEJO.AIDA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, BJ Llanos, Brandon Rodriguez
Report | Print
Aug 24, 2022 -

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

August 20, 2022

Had a great people who help you and also listen to you. Best services, overall great. More

by maharsh.patel204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rodriguez
Report | Print
Aug 24, 2022 -

Elder Ford of Tampa responded

Maharsh, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

August 20, 2022

Excellent service. Always get an estimate and an explanation of the work that needs to be done. Friendly. Thoughtful of my time. Nicole is our service manager and she More

by mty.jns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Report | Print
Aug 24, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

August 20, 2022

Great people, knowledgeable and friendly… Been a client for the past 4years. Always great service More

by RUSSELL11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
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Aug 24, 2022 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

August 19, 2022

Very professional and friendly customer service and they ordered me a ride to and from work More

by MHOLLAND11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, BJ Llanos, Brandon Rodriguez
Report | Print
Aug 23, 2022 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

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