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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,455 Reviews
Call Service Center (813) 321-1234

3,455 Reviews of Elder Ford of Tampa - Service Center

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August 29, 2022

En verdad mi carro tiene problemas y cuando lo revisan dicen que está normal eso es mentira cada día mi carro está teniendo problemas More

by johnny.hernandez
Price
Recommend Dealer
No
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2022 -

Elder Ford of Tampa responded

Hola Johnny, Nos esforzamos por ganar clientes de por vida y estoy muy decepcionado al saber de su experiencia negativa con nuestro concesionario. Me gustaría tener la oportunidad de tratar de recuperar su confianza en nuestro negocio al intentar resolver este asunto por usted, si todavía puedo. Tomo muy en serio los comentarios y opiniones de nuestros clientes, así que tómese un minuto para llamarme al 813-279-7301. Me gustaría entender exactamente qué salió mal y, con suerte, cambiar su experiencia. Gracias, dan sills Gerente general Élder Ford de Tampa

August 29, 2022

Jennifer was very efficient and provided good information, describing the cause of my car issue. She was professional and had the repair completed in the time promised. She has a very nice person More

by BRANDAZZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, BJ Llanos, Brandon Rodriguez
Report | Print
Sep 01, 2022 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 27, 2022

Great people, Taylor and crew went above and beyond to ensure my truck was good to go. Greatly appreciate them. More

by Alkire, A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Stinnett
Report | Print
August 26, 2022

Exelent, fast, cordially, professionals, persistent, punctuality, competitive, advanced, diverses, clean, safety, diligent, compromise, teamworkers, responsible. More

by KKTAARIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Sills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Kitner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nacer Menouni, Charlie McEwan, Jason Faiella, BJ Llanos, Brandon Rodriguez
Report | Print
Aug 28, 2022 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

August 26, 2022

Thanks to BJ and Rusty they totally took care of my Escape and me - they made me comfortable with the work that had to be done More

by DMIRABELLI0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Llanos
Report | Print
Aug 28, 2022 -

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

August 26, 2022

IT WAS VERYCLEAN AND COMFORTABLE THE MECHANIC WAS POLITE AND RESPECTFUL AND LISTEN TO ME WHEN WE TEST DROVE THE BRONCO More

by NDJ954
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Faiella
Report | Print
Aug 28, 2022 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

August 26, 2022

Grate service , service writer and technician, good communication explaining what it was needed for my vehicle. More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Llanos
Report | Print
Aug 28, 2022 -

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 26, 2022

I have been a loyal customer for 9 years and they always treat me with respect More

by GEOMANIA19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Gonzalez
Report | Print
Aug 28, 2022 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

August 26, 2022

The staff was friendly and very helpful in making the purchase as smooth as possible. More

by KENNYGONZALEZ96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nacer Menouni
Report | Print
Aug 28, 2022 -

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

August 26, 2022

Elder Ford took great care of me and my car . We had an issue and they fixed it to my complete satisfaction. I would recommend this dealership to anyone. The issue was with the timeframe to chang More

by Roush2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Faiella
Report | Print
Aug 28, 2022 -

Elder Ford of Tampa responded

Hi, we appreciate your recommendation of our dealership! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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