Elder Ford of Tampa

Friendly place Enjoyed working with Oscar and Jess. We had a no stress sale. They helped us get a nice car. We really had a great visit there. This might of been the Enjoyed working with Oscar and Jess. We had a no stress sale. They helped us get a nice car. We really had a great visit there. This might of been the best experience buying a car. More

The best deal ever My husband and I want to say thanks to Elder Ford of Tampa, especially to ALi for his excellent attention. Very courteous and professional all staff. My husband and I want to say thanks to Elder Ford of Tampa, especially to ALi for his excellent attention. Very courteous and professional all staff. More

blah blah blah My car salesperson was good and sincere. I bought a Ford. I dont have much to say about my experience with buying the truck. Let just say it is what My car salesperson was good and sincere. I bought a Ford. I dont have much to say about my experience with buying the truck. Let just say it is what it is. More

Kbb.com for me the best dealer since 2016 have gone through a lot and this surpassed them all, beautiful people and very friendly and mostly do not go without for me the best dealer since 2016 have gone through a lot and this surpassed them all, beautiful people and very friendly and mostly do not go without your car More

Two Disappointing experiences with service department In July we brought in our Mustang for brake service which was done, but before we had driven 1 mile down the road, the brakes locked up. We drove the In July we brought in our Mustang for brake service which was done, but before we had driven 1 mile down the road, the brakes locked up. We drove the car back and then we were told that we needed additional work done on the car (which wasn't mentioned when itr was first brought in) but they would share a small portion of the cost of repair with us and since we needed the vehicle, we agreed. This took another day or more. Within the next day after picking up the car, we noticed the car always pulled to the right when brakes were applied. We once more took it back and left it to be corrected, stating that we would not pay any additional repair costs for the brakes. Late that day we were contacted and told that the right ball joint was bad and causing the problem and had to be replaced. The same ball joint that was operating successfully before any brake work had been done at all. When we went to pick up the car, we were told that we were now members of a VIP club and eligible for all kinds of perks. Primarily, we were introduced to a sales person who's sole purpose was to sell us a new car. Perfect timing.... Each time we bring one of our vehicles in, (which we have been doing for several years now) the condition of the car/engine, etc is reviewed and recommendations are made as to repair of same and how urgent the proposed repairs are. Less than two weeks later, the car suddenly would not start and when it did, it sounded like it was out of gas and would not continue to run. We got it to Elder's service and left it in the drop off area and the next day they charged us $100 to clear away some excess fuel around the tank and we assumed it was fixed....until a week or so later. The exact same thing happened and we had it towed to them and this time they told us they could find 'nothing wrong', according to their computer. We were forced to take the car as is and hope we made it home. When the same problem occurred again three days later, we took it to another garage since we now had little to no confidence in Elder's ability or desire to correct the problem, and their mechanic found the issue in literally minutes. The car was repaired same day and we have not had an issue since. It's unlikely that we will ever return to Elder Ford again. More

Great purchasing experience Yesterday, I had a great purchasing experience at Elder Ford. If you are looking for a new or used vehicle, go to Elder Ford an ask for Karina. She is Yesterday, I had a great purchasing experience at Elder Ford. If you are looking for a new or used vehicle, go to Elder Ford an ask for Karina. She is friendly, has a great personality, is knowledgeable and will get you a good deal. I purchased a new Explorer platinum with the 3.5 twin turbo Eco boost which is pretty quick however, if you are looking for something really fast go to Elder Ford. They have more Roush Mustangs than I have ever seen in one place other than a car show. More

Great Customer Service Experience and Superb Workmanship! I never imagined I could have such a great customer service experience at a body shop. From start to finish every employee that helped me was personab I never imagined I could have such a great customer service experience at a body shop. From start to finish every employee that helped me was personable, extremely professional, and cared about me as a customer. Jim Wetzel oversaw the extensive repairs to my Mustang after I was hit by a reckless driver. Jim was beyond courteous throughout the entire repair process. He constantly kept me updated regarding the repair status and answered every question that I had for him. My Pony came back as a good as new and I couldn't be anymore satisfied by the beautiful work that was done. Thank you for making what is usually an unpleasant experience into the opposite. I will never use any other body shop in Tampa and I will 100% recommend the Elder Ford Collision Center to all of my family and friends. ~Melissa More

Amazing.Respectful.Honest. I walked in with my mother looking for a decent truck, your employee jose paulino gave us a big help with what we have in mind, felt like talking to a I walked in with my mother looking for a decent truck, your employee jose paulino gave us a big help with what we have in mind, felt like talking to a family member. I give him all my respect he took care of us..thanks alot!!! More

Best car buying experience I have traded in too many cars to admit but Elder Ford and Darrell were by far the best to work with!!! I would reccommed this dealership to anyone an I have traded in too many cars to admit but Elder Ford and Darrell were by far the best to work with!!! I would reccommed this dealership to anyone and everyone!!! We will be back for our next purchase for sure!!!!! More

Great experience!! Eric Thacker spent two days with us to help us find a great truck!! He worked very hard to get the best deal..great experience buying a new vehicle.. Eric Thacker spent two days with us to help us find a great truck!! He worked very hard to get the best deal..great experience buying a new vehicle... More