Elder Ford of Tampa

Heaven sent!! The staff was super friendly, knowledgeable and understanding. I was treated like and old friend, they walked me through each step of my purchase with The staff was super friendly, knowledgeable and understanding. I was treated like and old friend, they walked me through each step of my purchase with patience. More

Caroline Guest, Elder Ford Salesperson ROCKS! I bought mini cars trucks and SUVs in my life experience purchasing my new 2017 mustang GT was probably the most pleasant experience I have been buy I bought mini cars trucks and SUVs in my life experience purchasing my new 2017 mustang GT was probably the most pleasant experience I have been buying a car. The dealership was everything I would expect a contemporary dealership to be. The big differentiator was the attentiveness, attention to detail, thoroughness and overall professionalism of Caroline Guest. I am an executive with The IBM Corporation currently and I have led many large sales organizations in the technology business for many many years. Naturally I have hired many excellent sales people. I would hire Caroline in any one of the technology companies I have been with. She is going somewhere fast. Oddly her name is not listen below, but even more odd is that you have no women in sales. All men. Women are better in sales in most cases based on my experience. Hire more. And list Carolines name down there for Pete's sake! In fact it should be listed first. . More

Amazing customer service. Top notch dealership I had spoken to Jason Clarke on the phone on a couple occasions about purchasing either a 2017 Mustang GT350 or a stage 3 Roush mustang...Jason was ve I had spoken to Jason Clarke on the phone on a couple occasions about purchasing either a 2017 Mustang GT350 or a stage 3 Roush mustang...Jason was very courteous and knowledgeable. You could really tell he loved his job working at Elder Ford with all the specialty vehicles he is fortunate enough to sell. So I made an appointment and met with Jason and General Manager Terald Hopkins. Let me just say these gentlemen went way above and beyond for me in every way This demonstrated to me that customer service and satisfaction was their top priority This was the most pleasant new car purchased for me in many years..I have always dreaded going to car dealerships because the way I have been treated. Well I can assure you at Elder Ford they are very friendly and helpful and honest. They have definitely earned my business for me, my family, and friends for life. I will never buy a new article from any other dealership. My new Mustang GT 350 was special order and can't wait for the day I pick it up. My sincere thanks to Jason Clarke and GM Terald Hopkins for outstanding customer service and satisfaction..Keep up the amazing work, it really gives people a new outlook on the car buying experience. More

Great experience as always! I had an A/C issue with my F-150 and once again, Mike Stults took great care of my problem. Job was completed not only on time, but earlier than expec I had an A/C issue with my F-150 and once again, Mike Stults took great care of my problem. Job was completed not only on time, but earlier than expected. Great job, A/C works like new! Mike is my "go to" guy when I need my truck services. FIVE STARS!! Thanks Mike! More

Excellent Miss Riley was polite, friendly and professional. She worked hard for me and I love how she got the deal done for me, I would buy another truck from h Miss Riley was polite, friendly and professional. She worked hard for me and I love how she got the deal done for me, I would buy another truck from her and Elder Ford. Thank you 😊 Miss Riley!!!!! More

Making things happen I let Dave Witkowski know what kind of vehicle and price range I was looking for to fit my needs, he sent me pictures any time something came on the l I let Dave Witkowski know what kind of vehicle and price range I was looking for to fit my needs, he sent me pictures any time something came on the lot that fit my description, I eventually found one that I liked I never felt rushed, when the time comes for an upgrade I will be going back More

Good car buying experience I started my car shopping with some internet inquires and received a prompt response from Jessica. After deciding to visit the dealership Jessica was I started my car shopping with some internet inquires and received a prompt response from Jessica. After deciding to visit the dealership Jessica was great to work with and was very good at getting any questions I had answered. More

Great Service with Quick Write Up On an iPad First time bringing my Ford C-Max Energi into this dealership. I was immediately greeted by Michael Neff who was very friendly, exceptionally quick a First time bringing my Ford C-Max Energi into this dealership. I was immediately greeted by Michael Neff who was very friendly, exceptionally quick and efficient putting everything in on his iPad. I liked being greeted that way right in my car. He was upfront that they would probably have to order the parts for the recall but that they could get all of my other service work knocked out that same day... without an appointment. Everything was done right and they even cleaned my vehicle at NO CHARGE. What a nice touch!!! Definitely recommend and will return for future service visits. Was so happy that I let their Service Manager, Dennis Russ and their General Manager, Terald Hopkins know. These guys were all terrific. More