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Elder Ford of Tampa

Tampa, FL

4.4
6,436 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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9560 N Florida Ave

Tampa, FL

33612

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Showing 6,436 reviews

May 02, 2018

Great Muy contenta con ecxelente servicio además ayudan mucho y se toman,todo el tiempo son amables y hacen ecselente trabajo estoy muy contenta por la bue More

by morayma.robson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nacer Menouni, Oscar Penalver, Damian Olmo
May 01, 2018

No work was done Took my car for a tire issue. Nothing was done. The tire is still not fixed even after they “checked” it and “nothing” is wrong with it. I have a tire More

by Duprey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Sean , Jessica Riley
May 01, 2018 -

Elder Ford of Tampa responded

I want to sincerely apologize for your negative experience dealing with our Service Department regarding your tire. However, I'd like to learn more about your situation and what exactly happened. I want to make things right. So, please give me a call on 813-321-6710. You can also reply to me here too and I will get back to you promptly. I look forward to hearing from you and earning you back your business. Dan Sills

May 01, 2018

Negligence and no apparent desire to fix the issue I’ve been taking my car to be serviced at this location for the life of the car. This past oil change, the tech forgot to drain the oil (okay, I get i More

by SKRunge17
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure the name of the tech
May 01, 2018 -

Elder Ford of Tampa responded

I want to apologize for your negative experience in our Service Department. However, I'd like to learn more about your situation and what exactly happened. I want to make things right. So, please give me a call on 813-321-6710. You can also reply to me here too and I will get back to you promptly. I look forward to hearing from you and earning you back your business. Dan Sills

May 01, 2018

Nice place & good service Johany Trespalacios was excellent. The ambiance is excellent. No complains at all. Good experience.... as usual...! Keep going in that way...!! Cesar More

by TUSCANY1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018

Great experience , I was in & out very swiftly. They made an appointment for me, I got there early, and everything was very prompt. No delays. More

by david@hunterlawgroup.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember service guy's name, my memory is not so good. He was great, though!
May 03, 2018 -

Elder Ford of Tampa responded

Thank you for leaving such a nice review of our Service Department. We are glad that you experienced a seamless appointment for your vehicle, our dedicated staff will be pleased to learn of your high praise. Thank you. Dan Sills

May 01, 2018

Oil Change and Service.Check bad tire,separating. I was told that I needed an appointment, even for the Quick Lane Oil Change. Then I was told that tire was bad but could not be prorated? I advised th More

by RODRIGRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johany Trespalacios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shan
May 01, 2018 -

Elder Ford of Tampa responded

I want to extend an apology for your negative experience with our service department. However, I’d like to learn more about your situation and who you may have worked with. I want to make things right. So, please give me a call on 813-321-6710. You can also reply to this message directly and I will respond to you promptly. I look forward to hearing from you and working to improve this situation. Dan Sills

April 30, 2018

Easy and Convenient Service My car was damaged on the front bumper and hood and now looks new again. The spots on the hood where the paint was bubbling was also taken care of du More

by cjts1719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim in the Collision Center and Casey in Service
April 30, 2018

New part no wait I was able to get a new part for my car right away without making a new appointment for them to order and install it More

by Cjungfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Hill
April 30, 2018

Recall Real nice people service was fast I take my vehicle to work and have never had any problems since I’ve been here and will be back to visit them again More

by HIVOL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2018

I always have good service at Elder for I always have good service at Elder Ford Everybody’s always shiny and happy and they get it done usually when they say they will More

by BILLYCAUTHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Riley, Jason Fuchs, Charlie McEwan
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