Elder Ford of Tampa

Good purchase experience Our initial visit could have been a little less pushy with interrupting and aggressive sales tactics, but Steve helped make the negotiation process mu Our initial visit could have been a little less pushy with interrupting and aggressive sales tactics, but Steve helped make the negotiation process much more pleasant and Eli was a great help too. More

Outstanding service from highly skilled professionals My experience was positive and well beyond my expectations for good service: procedures clearly explained, opportunities for questions during all stag My experience was positive and well beyond my expectations for good service: procedures clearly explained, opportunities for questions during all stages of the service process, competitive prices, and no surprises or hidden charges. The service also was relatively quick given the scope of the job. Mr. Trespalacious is a well-informed and personable professional, and it was a pleasure working with him. More

Johany Ttreslapios Johany Trespalacios is personable,knowledgeable, organized and courteous!!!!! He has always been very forthright and honest. What an asset to your t Johany Trespalacios is personable,knowledgeable, organized and courteous!!!!! He has always been very forthright and honest. What an asset to your team at Elder Ford!! More

Great service advisor Johany Trespalacios I have always been very satisfied with my service advisor My Johanny Trespalacios he has a genuinely friendly attitude and most helpful in meeting my I have always been very satisfied with my service advisor My Johanny Trespalacios he has a genuinely friendly attitude and most helpful in meeting my service needs. He makes reccomendations for service that I may need i'm unaware of and lets me know of any available service specials or discounts. He is great about keeping me updated on the service progress and readiness of my vehicle. More

Happy new car owner Haider Fayiz was my sales associate and it was a pleasure dealing with him. He was very knowledgeable about the car I was interested in, answered all Haider Fayiz was my sales associate and it was a pleasure dealing with him. He was very knowledgeable about the car I was interested in, answered all my questions, and took us on a test drive while pointing out all the car's features. After the sale was made he spent time setting up bluetooth features with my wife's cell phone again explaining various features. The sales manager,Trey Hill, periodically checked with us to make sure everything was okay and offered to answer any questions we had or to address any concerns. And finally, the Finance Manager, Nacer Menouni, exceeded my expectations in resolving an unique auto registration issue ... the DMV had sent me new plates which had to change since they were 10 years old ... but I was unaware that new plates were in the mail ... and finance person had transferred the old plates which were no longer valid. It was a mess but Nacer resolved the issue with his perseverance. The team at Elder Ford was excellent in all respects and I am very happy and will continue doing business with you. More

Great prices and service Was a good trip car that I initially wanted ended up being a loaner car so a few hours later they brought me the same exact spec car from another deal Was a good trip car that I initially wanted ended up being a loaner car so a few hours later they brought me the same exact spec car from another dealership and the experience was overall great! Good prices too More

Ruby Red new Escape Shopping for a new red Escape was a pleasant experience and all the reps we talked to went overboard to help us. Our main sales contact, Haider Fayiz, Shopping for a new red Escape was a pleasant experience and all the reps we talked to went overboard to help us. Our main sales contact, Haider Fayiz, kept in regular touch after I inquired on the internet about a specific Escape that matched our wants. The purchase was completed for an Escape that was the right color and included the desired options. More

Service done what I wanted Service is done what I needed and I was called when my car done. My car was actually clean this time last three visits it hasn't been Service is done what I needed and I was called when my car done. My car was actually clean this time last three visits it hasn't been More

5000 mile service and warranty work Ford service was able to diagnose and repair my backup camera issue in one day as well as complete the 5000 mile service! Everyone was very friendly Ford service was able to diagnose and repair my backup camera issue in one day as well as complete the 5000 mile service! Everyone was very friendly and knowledgeable. More

Hands down best experience Ralph emailed me at 1 am in the morning to start my sales process! I was in my gently pre-owned Flex by 6pm! Can't say enough positive things about Ralph emailed me at 1 am in the morning to start my sales process! I was in my gently pre-owned Flex by 6pm! Can't say enough positive things about my Elder Ford experience. I went in to trade in a car I hated and blow through my entire 401k cashout, only to walk out with the lowest car payment I've every had, a great extended warranty and oh yeah...a FREAKING AMAZING car! Ralph was on top of it, introduced me to any and everyone he could and honestly epitomized the fact that I was becoming part of the Elder Ford if Tampa FAMILY. Ryan McTaggart in finance did aome type of vudo and got me perhaps one of the most attractive deals ever. These men and their Associates changed my life today and I couldn't recommend them or Elder Ford enough!! More