Elder Ford of Tampa

Great Customer Service Eric Thacker is beyond exceptional! He took great care of me while shopping for a used truck! I would recommend him to anyone as well as Elder Ford. H Eric Thacker is beyond exceptional! He took great care of me while shopping for a used truck! I would recommend him to anyone as well as Elder Ford. He helped put me in the truck I wanted with a great price! Go see him! You won't regret it! More

Customer service based sales! I recently purchased a certified used car for Elder ford. Nas (my salesman) took the time to get to know me personally. He sold me the vehicle that fi I recently purchased a certified used car for Elder ford. Nas (my salesman) took the time to get to know me personally. He sold me the vehicle that fit me perfectly. He didn't try to sell me something that was in his best intrest but focused on my wants, needs and desires. He took the time to really understand what I wanted and matched me to the right vehicle. He did not try to put me in something that didn't fit my exact wants like other dealers. I trust these guys and this dealership. He was very attentive the day of purchase and followed-uo to make sure I was happy even after the ink was dry. They out the customer first. This is clearly their culture and it means everything to me. I'll be referring everyone looking for a car to them! More

Jerry Clementi was our sales person. What a great job he did We were looking to upgrade our Explorer and Jerry guided us through the entire process flawlessly. He was straight forward in presenting all of the op We were looking to upgrade our Explorer and Jerry guided us through the entire process flawlessly. He was straight forward in presenting all of the options to us and helped find the vehicle that met our requirements. We had a great experience and got a great deal! More

Elder Ford of Tampa, great car buying experience! Thanks to Ed Michaels and Jose Soto for a great deal and great service. Negotiated via email that made the 2 hr drive to Tamp well worth it. Car was Thanks to Ed Michaels and Jose Soto for a great deal and great service. Negotiated via email that made the 2 hr drive to Tamp well worth it. Car was ready when I arrived, everyone was very friendly, and the dealership was nice and clean. More

Great I had a great experience I was please with the service and received the deal I was looking for thanks to Eddie from sales for your great service. I had a great experience I was please with the service and received the deal I was looking for thanks to Eddie from sales for your great service. More

Went in looking for a preowned Mustang, bought new! I went in there for a CPO 2014 Mustang GT, only to find out it was sold. Out of all the dealerships I've been to, none were as helpful as Elder Ford. I went in there for a CPO 2014 Mustang GT, only to find out it was sold. Out of all the dealerships I've been to, none were as helpful as Elder Ford. Spoke to A.J., who took the time to take my specifics and found me a 2015 GT and worked on me to get it into my price range. Kudos to the Elder team for phenomenal customer service! More

Salesman was great he really cares about the customer Five star review clean very nice people who works there sales man was awesome got me in to I wanted I'm very happy with the way everything was handled Five star review clean very nice people who works there sales man was awesome got me in to I wanted I'm very happy with the way everything was handled great job elder ford !!! More

Rip Off Don't go Here! The service people are not honest and will rip you off. I took my Lincoln MKX in for some routine repairs yesterday. I needed a tire Don't go Here! The service people are not honest and will rip you off. I took my Lincoln MKX in for some routine repairs yesterday. I needed a tire patched quoted $25 and the door ajar light was not turning off when the door was closed. My car has an extended warranty with $100 deductible. So I'm looking at $125 repair. The service guy Rob calls me up and tells me I need $747 dollars worth of repairs, including brakes and a new tire. He said there was a nail in the side of the tire and it could not be repaired that is a lie. I wish I could upload pictures but the nail was directly in the center of the tire and I got it repaired elsewhere for $25. I was also told that there was nothing to be replaced with the door ajar light but they cleaned the sensor for $150 (A replaced sensor would have cost $100 with my warranty) how ironic. After I stated I did not have $747 he asked me how much did I have. Lesson learned no repairs @ $150. Worst experience ever, don't go here. More

Great Dealership Dealt with Jeff Godsell right from the time my son and I got out of the car. Very personable and very easy to talk to. Never felt pressured...gotta lo Dealt with Jeff Godsell right from the time my son and I got out of the car. Very personable and very easy to talk to. Never felt pressured...gotta love that!!!!! Gave him the stock number for the truck I wanted to see and 3 hours later I was in it driving home. We will be back when its time for the kids to get a car. I live in Plant City and will be more than willing to make the drive to have the car serviced at this dealership. Great job Jeff!! More

Very Good. Jon (sales) and the the sales manager made the experience easy going. They gave me what I thought was a very fair purchase price for my trade-in and Jon (sales) and the the sales manager made the experience easy going. They gave me what I thought was a very fair purchase price for my trade-in and went beyond to meet what I was willing to pay. I have been dealing with Elder Ford for many years and they have always treated me fair and honest. More