Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great Dealer Experience El Elder Ford sales associate are professional and work with you to make You satisfied with your decision on your Vehicle and will answer any question Elder Ford sales associate are professional and work with you to make You satisfied with your decision on your Vehicle and will answer any questions you may. have. After you purchase your Vehicle they Keep in touch to ask if you have any Questions and thank you again for shopping at Elder Ford More
Amazing Maurice was amazing with getting me the perfect car for me in my price range. Finance made the process beyond easy and Erica in service is so knowledg Maurice was amazing with getting me the perfect car for me in my price range. Finance made the process beyond easy and Erica in service is so knowledgeable and helped me with any and all questions I had. This dealership is all around amazing. Would recommend Elder ford to all my friends and family. More
F150 Nightmare I had an appointment and it was 45 minutes after the time I was attended to only after I requested to see a manager. I saw three different associates I had an appointment and it was 45 minutes after the time I was attended to only after I requested to see a manager. I saw three different associates who didn’t know anything about what I wanted to buy. I was told I would get called back on Monday 1/1, but no one called until Wednesday. I called three times about buying a car and no luck; finally I was told th Car wouldn’t be built in 2018. I was a cash buyer and also bought a Platinum Explorer the year before. I will never do business again with this company. More
great experience Kit was our salesperson, and we came in knowing exactly what we wanted and the price we could afford to pay! He was very knowledgeable and personable Kit was our salesperson, and we came in knowing exactly what we wanted and the price we could afford to pay! He was very knowledgeable and personable and was able to help us into our new Explorer! More
The people were very very nice the showroom beautiful Your dealership show room and staff is one of there better ford dearldhip that we have visited . The price of the truck we got was a good price m Your dealership show room and staff is one of there better ford dearldhip that we have visited . The price of the truck we got was a good price my other son is looking for a truck and when he can that's is were we will get it from More
Best service experience I’ve ever had!! Best experience I’ve ever had with any service team. I’ve been working with these people for almost two years and it’s truly been a pleasure Best experience I’ve ever had with any service team. I’ve been working with these people for almost two years and it’s truly been a pleasure More
Fast and easy Had a couple of warranty items that needed to be fixed. Elder service is great to deal with. No hassles and fast service. They make it very easy. Had a couple of warranty items that needed to be fixed. Elder service is great to deal with. No hassles and fast service. They make it very easy. More
No Hassle Yearly Maintenance I scheduled The Works Vehicle Checkup which includes an oil change, tire rotation and pressure check, brake inspection, multi point inspection, fluid I scheduled The Works Vehicle Checkup which includes an oil change, tire rotation and pressure check, brake inspection, multi point inspection, fluid top off, battery test, filter check, and belts and hoses check. Scheduling was easy. I only had to wait a couple days for an appointment. All work was done in 1 day. More
Great Excellent service. Leroy went the extra mile for us. Great sales representative. Very professional. Pleasant buying experience. We will use Elder Ford Excellent service. Leroy went the extra mile for us. Great sales representative. Very professional. Pleasant buying experience. We will use Elder Ford again. Easy financing process. More
This review has no impact on the Service Advisor Jason, I have been dealing with the issue of my wipers for over 2 yrs. Jason is new and did the best he could. After having my car for 3 days and replacing I have been dealing with the issue of my wipers for over 2 yrs. Jason is new and did the best he could. After having my car for 3 days and replacing a panel $500 later, we where right back at the svc ctr because the washer fluid STOPPED working again ! Why didn't the technician check everything? If you replace something, wouldn't you think to check every part of the issue? This seems to be an on going concern, that I have. The technicians do not check everything and causes us to have to return. Jason was very apologetic and accommodating, this is no reflection on him, he is just the middle person. Also, my personal opinion, is you have the Service people, checking people in and cashing them out, trying to take phone calls in between, they cannot do it all !! Trying to get ahold of your Service advisor is a NIGHTMARE !!!! always get voicemail. Also, not sure who the service managers are but if you leave a voicemail for them the DO NOT return calls. Not good service in my opinion. Instead of having people constantly calling you to get you to trade in your vehicle, why doesn't Elder Ford hire more Service advisors to be able to take phone calls for customers wanting and update on there repair? Like I mention, this is NO reflecting on Jason, he did the best he could do. All of my complaints are out of his hands. More