Elder Ford of Tampa

The best experience ever.! Husband and wife went to Elder Ford just to look and explore our options. Metin Cihaner was the sales consultant. He was very pleasant and very inform Husband and wife went to Elder Ford just to look and explore our options. Metin Cihaner was the sales consultant. He was very pleasant and very informative. His knowledge and professional experience was the key element to our buying decision. We love our new truck. We were very satisfied with the buying experience. Thank you Mr. Cihaner for the wonderful service you provided. More

Oil change and check engine light Dre was great! The service I needed was completed quickly And I had my car back by the end of the day. He communicated with me and kept me updated on Dre was great! The service I needed was completed quickly And I had my car back by the end of the day. He communicated with me and kept me updated on the status of my car. More

Vacation start off.. Getting ready to go home for vacation, went in for tire rotation and wash and vac, and got out of there in an hour....great service !!! Getting ready to go home for vacation, went in for tire rotation and wash and vac, and got out of there in an hour....great service !!! More

Excellent customer service We were taken care of by Marty Heiss, he exceeding our expectations. He was funny, great personality and very inviting. We didn't have an appointment, We were taken care of by Marty Heiss, he exceeding our expectations. He was funny, great personality and very inviting. We didn't have an appointment, but he got us in right away and out with a rental right away there was no wait at all. Thank you so much Marty for taking care of us. More

Great service in the Elder Ford service location at 9560 N. Florida Ave. Tampa. Great team. I will always come back here for Ford service service in the Elder Ford service location at 9560 N. Florida Ave. Tampa. Great team. I will always come back here for Ford service More

Great service visit Brought in my car for service, my car came out faster than the expected wait time. Thank you for the great experience Elder Ford of Tampa Brought in my car for service, my car came out faster than the expected wait time. Thank you for the great experience Elder Ford of Tampa More

recall service appointment The service advisor did a great job. The only problem is if you purchase a vehicle that is over $30,000 you shouldn’t have to take an Uber if there is The service advisor did a great job. The only problem is if you purchase a vehicle that is over $30,000 you shouldn’t have to take an Uber if there is a factory recall. That’s my only issue with the department. More

Johany is the man new tires and a new battery great prices great service team, I take both my vehicle's here for every thing they even washed it new tires and a new battery great prices great service team, I take both my vehicle's here for every thing they even washed it More

Stay away!!! very aggressive sales tactics and damage to my vehicle I recently shopped for a Truck at Elder Ford. The sales staff and process was very deceptive a very aggressive sales tactics and damage to my vehicle I recently shopped for a Truck at Elder Ford. The sales staff and process was very deceptive and unprofessional. I arrived on a Tuesday and agreed on a truck to purchase. As I was signing the purchase paperwork, I asked the Sales person, Sales Manager, and Finance person who the new car was financed with? No one gave me a straight answer and I told them that if the terms of my deal were not going to be me - I did not want the truck. Everyone assured me that everything was fine and to enjoy me new car. I continued to call for the next three days and no one seemed to care. I was promised to get a return call with no luck. I signed all the paperwork, transferred my plate, and even received a congratulations letter about my new purchase. Three days later as I was with my family driving out of town, I received a call notifying me that the purchase could not be met by the terms agreed upon at time of purchase. I called ahead of time on the 4th day and told the sales person that I was on my way to get my car back. Upon my arrival, I waited for 30 mins to be helped, I asked a Manager for help and his reponse to me was very aggressive telling me what I should and should not be doing and we was "busy", expressing to me when he gets time he will then help me. I finally had a women that worked at the front desk that over heard what was going on and talked to another manager. I waiting an additional 40 minutes as they located my car. My car was pulled around and I began to load my car up with my belongings. I discovered the following: 1. The oil light was no on 2. The car is not running as it should 3. The center console was broken 4. The rear view rear was broken 5. All my cables and remaining personal belongings we missing Worst experience ever. More

Quick Service Came in for Auto Butler fully prepared to get a loaner due to the first time I got it it took all day. Tyandre assured me it would only take 1.5 hours Came in for Auto Butler fully prepared to get a loaner due to the first time I got it it took all day. Tyandre assured me it would only take 1.5 hours and stood by that. Sat in the waiting area, next thing I know I was ready to go. More