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Elder Ford of Tampa

Tampa, FL

4.4
6,433 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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9560 N Florida Ave

Tampa, FL

33612

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Showing 6,433 reviews

May 17, 2018

As promised I took my truck in for its first oil change and tire rotation and the service was excellent and it was free as promised when I purchased it. More

by johnnyrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cash
May 17, 2018

Got what I asked for!! Went to elder Ford after finding the car I wanted on their website. Sat down with the salesperson, explained what I had and what I was looking for. Wi More

by mjp6363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Carniero, Robert Tucci
May 16, 2018

I was very satisfied with the communication and service. I was informed with all the facts about the service. It was great. The communication, timing and all aspects of the service was covered, very satisfi More

by DAVID.SHAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot name
May 16, 2018

Changes Love the new text communication and no waiting long times for the shuttle but getting an Uber instead. Johany is always very polite and gets you in a More

by astahltampa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2018

Great Service The Service Advisor (Marty Heis) provided great service and follow-up. He is a professional and works well with the public. He is attentive to the ne More

by Mart W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Heis, Walt ?-----Service Manager
May 16, 2018

GREAT ALITTLE LONG TO CHECK IN BUT NOT TO BAD I BROUGHT CAR IN FOR A RECALL, WOULD HAVE LIKED TO OF HAD A LOANER SINCE IT TOOK A HALF DAY, BUT ALL GOOD. THANKS YOU SHARON More

by STONESAVERFL@GMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANTHONY
May 16, 2018

Did not receive reservation, service delayed I set up a reservation online. I arrived at the appointed time, but they did not have the reservation in their system. They assured me it was OK, but More

by elderford0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
May 30, 2018 -

Elder Ford of Tampa responded

We try to maintain the highest standards of service, but clearly that’s not what happened during your appointment. I am terribly sorry to hear about your experience. Please give me a call at 813-321-6710 at your convenience.I'd like to find out what I can do to win back your business. Dan Sills

May 16, 2018

Quick and precise service Marty was my service advisor and he was a pleasure to work with. He answered all my questions and had my truck back to me very quickly, the fastest se More

by KMR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty - service advisor
May 16, 2018

No one is on the same page This was the 3rd time I had to return to the dealer bc my app was never set up right. The advisor seemed annoyed that he had to work with me. No loner More

by Ford Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris in service, don’t know his last name
May 30, 2018 -

Elder Ford of Tampa responded

I am troubled to hear you had such a bad experience at our dealership. We are typically known for our great customer service and attention to detail in everything that we do. But we understand that our reputation is not something we should hide behind. So, if you'd like, you could call me on 813-321-6710 or reach out to me via direct message. Dan Sills

May 16, 2018

The best experience ever.! Husband and wife went to Elder Ford just to look and explore our options. Metin Cihaner was the sales consultant. He was very pleasant and very inform More

by Perfect
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Metin Cihaner
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