
Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Just mind blowing how awesome Ruben went over and beyond for me when he didn't have to and without me even asking! He managed to get my insurance payments lowered. He was super lai Ruben went over and beyond for me when he didn't have to and without me even asking! He managed to get my insurance payments lowered. He was super laid back and made me feel at ease. Highly recommend him for your sales needs. More
Fixed recall issue Elder Ford has excellent customer service. I was treated with respect and was informed at every step of the process. The employees have a customer ori Elder Ford has excellent customer service. I was treated with respect and was informed at every step of the process. The employees have a customer oriented focus that makes you feel like your number one. More
Awesome service. Awesome service as always, Johanna is great to have as a service writer. Very professional and always has a smile on his face. He always keeps me info Awesome service as always, Johanna is great to have as a service writer. Very professional and always has a smile on his face. He always keeps me informed. More
What I expect, nothing above. I brought my truck in for an oil change and received just that, nothing more also nothing less. This dealership is busy which is why I feel that they I brought my truck in for an oil change and received just that, nothing more also nothing less. This dealership is busy which is why I feel that they can’t go above and beyond. I would say that one negative is that I never received a call when my vehicle was done and upon picking it up had to wait to cash out because we couldn’t find the person I dropped it off with. More
No Customer service. No Customer satisfaction My 2015 F350 has been back 4 times for the brakes and now for the 4th time for the rear differential and after a service I was not happy to get my tru My 2015 F350 has been back 4 times for the brakes and now for the 4th time for the rear differential and after a service I was not happy to get my truck back with low tire pressure and looked it over myself as I own my own High Performance Race shop and found the dirty air cleaner element too. There was oil dripping from the front suspension.The DEF heater failed and got repaired and was not repaired properly and had DEF fluid dripping on my garage floor and is back at Elder Ford. Now I wonder if my services were actually performed every 5k miles at Elder Ford. Mr Miguel Alvarez told me over the phone that Elder Ford can't repair my F350 and that I should take it to a different Dealer. I have left messages for Mr Alvarez to contact me but I have not heard back from him either. I have called 5 times today and left messages for Toni Governale to call me regarding my 2015 F350 and have not been contacted. I have a case number from Ford USA to give her regarding my truck. 15116707 All I want is my truck fixed right and properly. Edmond Grover 813 458 3423 More
Tire blew out Made sure my car was back to good food there when I needed them to in the middle of the day .Made sure I got the best deal Made sure my car was back to good food there when I needed them to in the middle of the day .Made sure I got the best deal More
Short simple and helpful It was a all around great experience they help me get my oil changed in no time and got my tire replaced with out a hassle. It was a all around great experience they help me get my oil changed in no time and got my tire replaced with out a hassle. More
It's Good! I wanted a truck, but got a Ford with a hitch. So it worked out. Its child approved along with both my dogs approving. That means alot. I wanted a truck, but got a Ford with a hitch. So it worked out. Its child approved along with both my dogs approving. That means alot. More
Worst Service Ever Worst service ever. An object flung from a pickup flew under my car, damaged the plastic undercover, scratches and ding driver side and punctured tire Worst service ever. An object flung from a pickup flew under my car, damaged the plastic undercover, scratches and ding driver side and punctured tire. Took two days to plug tire. They never found out what was covered by warranty. Fortunately insurance is handling this. They did not know about the free key promise. When I bought the car and the Auto Butler warranty the sales people said two scratches on passenger front side would be fixed even though not covered; of course they declined to do it. Final straw- a week later I get a call telling me my car is ready for pickup. I told them I was looking at it in my driveway. These guys are great at selling but service is abysmal. I will use other Ford dealers for service and will never but from them again. More
Ruben was an AMAZING help! Ruben was an amazing help, he did everything he could to be sure we were happy and he was extremely successful in helping so much and going above and Ruben was an amazing help, he did everything he could to be sure we were happy and he was extremely successful in helping so much and going above and beyond with his services!! Thank you so much Ruben! More