
Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,422 reviews
Elder Ford repaired my vehicle under warranty per a customer satisfaction program for a throttle body is issue. No questions asked and did not try to upsell any repaired my vehicle under warranty per a customer satisfaction program for a throttle body is issue. No questions asked and did not try to upsell any unneeded service. Just took care of my concern and they were very professional. They called me about 2 or 3 hours after receiving my vehicle to inform me it was done. It was fixed right the first time and faster than I expected More
Dealership well kept and all employees very professional. Everyone there very helpful and ready to assist in any way possible. They worked with me when it came to price of the vehicle to the best of their abi Everyone there very helpful and ready to assist in any way possible. They worked with me when it came to price of the vehicle to the best of their abilities. More
Terrible disappointment Drop my car off at 8 a.m. in the morning for recall work and for bad mirror switch period was informed by advisor that I was not eligible for a loaner Drop my car off at 8 a.m. in the morning for recall work and for bad mirror switch period was informed by advisor that I was not eligible for a loaner car as it would be less than 4 hours. At 6 p.m. that evening and not hearing from the advisor I called and the advisor told me he car was not ready and he promised to call me back first thing the next morning. The next day came and no phone call. I emailed management at the dealership around 11am, explained situation and SPECIFICALLY asked to be handed over to another advisor as I felt uncomfortable dealing with someone that would lie to me. They didn't heed my wishes and who calls me? The adviser i asked not to have any more dealings with. On top of that, when i went to pick up my car 2 days later the adviser I didn't want to deal with anymore told me that he had paid for an oil change out of his own pocket. Almost like an attempt to make me feel guilty for his blunder and lack of attention to detail. So end result was that I was two days without a car and had no access to a loaner for work that was supposed to take less than 4 hours. No communication from dealer until I initiated it. After all that they could have at least clean and vacuum my car which was not done. Most other car dealers do that for you nowadays More
Great car buying experience Great people at Elder, they made buying a car a fun experience! I will not shop at other Ford dealerships in the future! Great price too. Great people at Elder, they made buying a car a fun experience! I will not shop at other Ford dealerships in the future! Great price too. More
Excellent service! The experience all around was perfect, very convenient uber experience and operating hours. This was very good for 9 to 5 work hours. service! The experience all around was perfect, very convenient uber experience and operating hours. This was very good for 9 to 5 work hours. More
Found the right truck Donnie was awesome-it was a privilege to work with him. He was honest and knowledgeable. He and his team worked hard to find us the right truck and ge Donnie was awesome-it was a privilege to work with him. He was honest and knowledgeable. He and his team worked hard to find us the right truck and get us the best deal. It’s great to be a satisfied customer. More
Ford Focus purchase We were very happy with the way we were treated during our recent visit. Our buying experience was hassle-free. Donnie and the entire staff really too We were very happy with the way we were treated during our recent visit. Our buying experience was hassle-free. Donnie and the entire staff really took care of us. More
Pretty much amazing. Family I had a wonderful experience. They went abobe and beyond to meet my needs. Ethan Brandt is a great salesman. They manager as well introduced himself w I had a wonderful experience. They went abobe and beyond to meet my needs. Ethan Brandt is a great salesman. They manager as well introduced himself while I was watching thw world cup. Very friendly and great people. More
Very good experience since the moment we walked in the door. Sales person was very friendly and they did everything they could to help. Kids had a good time in the playroom. Very good experience. Will come back. Sales person was very friendly and they did everything they could to help. Kids had a good time in the playroom. Very good experience. Will come back. More
Go see Lynn bonnell If you want a car go see Lynn she was fantastic. Don't deal with Hasan is is very rude. Lynn was able to come pick me up and close the deal and was aw If you want a car go see Lynn she was fantastic. Don't deal with Hasan is is very rude. Lynn was able to come pick me up and close the deal and was awesome the whole way through. More