Elder Ford of Tampa

Exceptional customer service Marty the service advisor was very informative and friendly. He is a great asset to the organization. I definitely will be coming back for future ser Marty the service advisor was very informative and friendly. He is a great asset to the organization. I definitely will be coming back for future service. More

sales Dept. was a pleasure to deal with and Service is 100% I found that if you just ask for what you need Elder Ford will go above and beyond to accommodate. this hold true for sales or service department. the I found that if you just ask for what you need Elder Ford will go above and beyond to accommodate. this hold true for sales or service department. the staff was there to serve on every level and once I realized that they cant read my mind and I explained what I was needing they jumped into action and made every effort to exceed my expectations. pretty simple concept really but I guess we take it for granite that Car Dealers some how just know what we want and should do it without us verbalizing it. great people and great communication. My advise to those who read this is to just speak up and let them "work" for you. More

A shining example of excellent service! Excellent customer service has almost become a thing of the past, but in Elder Ford and Johanny you are going to find excellent Customer Service. . Excellent customer service has almost become a thing of the past, but in Elder Ford and Johanny you are going to find excellent Customer Service. ... "It is a pleasure to deal with a company that is so customer service oriented. "I want to personally thank you for your attention" More

GREAT CUSTOMER SERVICE DROPPED OFF CAR, PROBLEM WAS TAKEN CARE OF, I WAS CALLED WHEN REPAIR WAS FINISHED, COULD NOT BE MORE SATISFIED, I WII BE COMING BACK, CLIFF BORTER DROPPED OFF CAR, PROBLEM WAS TAKEN CARE OF, I WAS CALLED WHEN REPAIR WAS FINISHED, COULD NOT BE MORE SATISFIED, I WII BE COMING BACK, CLIFF BORTER More

Great service!!! Helpful staff and efficient work Everyone was very nice and helpful. I came in for a service early and they finished earlier than expected. They also helped me use my WiFi on my phone Everyone was very nice and helpful. I came in for a service early and they finished earlier than expected. They also helped me use my WiFi on my phone to do some work on my laptop. More

Quick lane oil change and inspection service was professional and courteous. I was in and out in less than an hour which exceeded my expectations. and inspection service was professional and courteous. I was in and out in less than an hour which exceeded my expectations. More

Excellent My experience was great, Metin was excellent and very professional. I would definitely recommend this dealership. In the future ,I would deal with Met My experience was great, Metin was excellent and very professional. I would definitely recommend this dealership. In the future ,I would deal with Metin again. More

Great service AC went out in my mustang so I made an appointment. Got Marty as my service advisor. The AC condenser part was on back order so Marty did his magic an AC went out in my mustang so I made an appointment. Got Marty as my service advisor. The AC condenser part was on back order so Marty did his magic and got me a brand new case. I waited for a while but Marty made it worth it. More

Elder Ford repaired my vehicle under warranty per a customer satisfaction program for a throttle body is issue. No questions asked and did not try to upsell any repaired my vehicle under warranty per a customer satisfaction program for a throttle body is issue. No questions asked and did not try to upsell any unneeded service. Just took care of my concern and they were very professional. They called me about 2 or 3 hours after receiving my vehicle to inform me it was done. It was fixed right the first time and faster than I expected More