
Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Awesome They allowed me to go straight to the manager and talk Business Without all of the in between negotiation and either accept my offer or not accept my They allowed me to go straight to the manager and talk Business Without all of the in between negotiation and either accept my offer or not accept my offer and they ended up accepting my offer and I think I got a great deal. More
Great service It was great to have service department give great service, it was like old times when they would wash your vechile before they gave your car back to It was great to have service department give great service, it was like old times when they would wash your vechile before they gave your car back to you. More
Good experience buying a cargo van I had a very good experience and treatment I’ll recommend it to others and feel like I could do business with the staff, very good I had a very good experience and treatment I’ll recommend it to others and feel like I could do business with the staff, very good More
Great, friendly service Came to Elder Ford for regular oil change and service. They do an.inspection of the whole vehicle. Service Advisor was very friendly and explained all Came to Elder Ford for regular oil change and service. They do an.inspection of the whole vehicle. Service Advisor was very friendly and explained all that was done. While in the waiting area. 2 different employees asked if there was anything I needed. I am.very pleased with Elder Ford and highly recommend them. More
Window tinting made easy When I purchased the Explorer I also prepaid to have my windows tinted. Elder Ford called and set up the appointment telling me I could wait for the t When I purchased the Explorer I also prepaid to have my windows tinted. Elder Ford called and set up the appointment telling me I could wait for the tinting it they would be happy to give me a ride home or to work. I choose to wait and was surprised at how quickly the work was preformed. While there I was updated on the progress several times. The dealership had refreshments available and a comfortable Wait area. Overall it was a pleasant experience. More
Excellent service by ROBO RIVERA I always feel welcome at elder ford and me and my family are very appreciative for Robo’s attractions. Thanks Robo. Always a pleasure to go to Elder F I always feel welcome at elder ford and me and my family are very appreciative for Robo’s attractions. Thanks Robo. Always a pleasure to go to Elder Ford of Tampa More
Service Appointment was Irritating at Best My husband came in on 7/2 to find out about our extended warranty. Found out our warranty is showing up on our car. Then the customer service rep tol My husband came in on 7/2 to find out about our extended warranty. Found out our warranty is showing up on our car. Then the customer service rep told him there is a Recall on my steering column. So he scheduled an appointment for 7/5. Absolutely no work was done on my car on 7/2 just scheduled appt. I get in on 7/5 for my appt. and the Asst Svc Mgr, Christopher Newton, wants to argue with me on what was done to my car on 7/2 (nothing was done to my car). I also needed an oil change, my windshield wiper that was changed is sticking (again he argued with me over the windshield wiper). The Manager, Toni, was a peach and handled everything with a smile. Then I had to return because my car was smoking all the way down the interstate. I came back in around 3pm and again Christopher Newton, wanted to argue with me than to have it looked at. And again Toni had to intervene and had my car looked at and the oil was over filled. I don't think Christopher Newton is the right person for this job. Your customers dont make appointments to argue with your staff personnel. I truly love Elder Ford and tell everyone about it and how much I love my Ford Fusion Hybrid. Then I get treated like this....really makes me want to purchase my next vehicle at a different Ford location. You should re-evaluate Christopher Newton's position with your company. I am most concerned that the Recall was not addressed. The service manager at Bill Currie Ford looked into it and swears it was completed. I will be wary of this part just because of the confusion. More
My Spectacular Expierence Can I just say, WOW! Walking into Elder Ford, I had little hope for myself. My credit isn't the best and I still owed a bit money for my current car ( Can I just say, WOW! Walking into Elder Ford, I had little hope for myself. My credit isn't the best and I still owed a bit money for my current car (which I hated from the get go). Lynn from Elder Ford was able to put me in a BRAND NEW Ford focus with little to no money down. Can I say she was my angel? The entire staff at Elder Ford were SUPER PHENOMENAL from start to finish and I loved how everyone made sure I was comfortable with this transaction. I will definitely be referring all of my friends to Elder Ford. Thanks again Guys! My son and I are in heaven with our new car! More
Problem solved on first visit This was an insurance claim on someone else’s Insurance and Jim handle the bumper order, replacement and arranged the repair professionally. Great Se This was an insurance claim on someone else’s Insurance and Jim handle the bumper order, replacement and arranged the repair professionally. Great Service thanks More
Service review The service department was very professional and courteous. Everyone seemed to know their job. The only problem was I had to wait because of other cus The service department was very professional and courteous. Everyone seemed to know their job. The only problem was I had to wait because of other customers, but the wait was not long. More