Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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One of the managers, I think he was hispanic, was rude and pushy. When customers come in they have a price to fit their budget. Having a manager act like a spoiled child, making statements like "why dont and pushy. When customers come in they have a price to fit their budget. Having a manager act like a spoiled child, making statements like "why dont u finance to give you more wiggle room" means more money. Or, when he pulled up your on line adds, pointing and hitting the screen with his finger saying "its right here" and his tone and body language all over the place. Very unprofessional. Johnathan however, was very respectful and helpful. He took time to show me where all the controls were, and helped me with the phone app. It's hard on alot of us older clients with all this technology on todays vehicles, and the parience Johathan showed me was appreciated. More
This service was outstanding best I have experienced in Tampa. I will be going back always. Tampa. I will be going back always. More
Great dealership fast and friendly service provided exceptional customer care and support they make you feel comfortable when purchasing a vehicle and I would definitely recommend this dealership to e exceptional customer care and support they make you feel comfortable when purchasing a vehicle and I would definitely recommend this dealership to everyone More
The whole trade in and buy process was so smooth and easy. The staff was very nice to work with. easy. The staff was very nice to work with. More
This dealership had to be one of the worst Ive been to. They added around $7,000 to the price that was previously advertised when I got there. The man that was selling me the car was very rude and condesce They added around $7,000 to the price that was previously advertised when I got there. The man that was selling me the car was very rude and condescending, speaking to me as if I was a stupid, helpless woman. I believe his name was Ayman or something of the sort. It felt like a rushed purchase and I also feel as though he overcharged me. I purchased my license plate at the dealership and 3 weeks later I received a COMPLETELY different license plate from the DMV and a call where they let me know the dealership VOIDED my license plate (they did not tell me they would do that.) And this was a permanent plate that they voided, not a temporary paper plate. When I called them about this they brushed me off. To add to this terrible service, 4 days after I bought the car the trunk lid lift support came out the groove and my trunk would no longer stay open. Due to this I went back to have them fix it, which they did. Then a few days ago the same thing happened AGAIN. So this is a recurring problem that will probably keep happening despite my efforts to fix it. All in all, this dealership will never get a dime from me again. More
Great saleman. Very helpful and help get us in and out. When decide last minute to change from a 2.7 to a 5.0 didn’t think we would have gotten approved for it but Very helpful and help get us in and out. When decide last minute to change from a 2.7 to a 5.0 didn’t think we would have gotten approved for it but once we did the deal happened. More
Very nice people and helpful, knowledgeable about their products and very quick to do all the paperwork products and very quick to do all the paperwork More