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Elder Ford of Tampa

Tampa, FL

Overview
Employees
Reviews
Vehicles
4.4
6,433 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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9560 N Florida Ave

Tampa, FL

33612

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Showing 6,433 reviews

May 05, 2023

WONT deliver floor mats as promised for 3600 differences in order price /delivery delivery SUCKS still no floor mats More

by fourborgs
Recommend Dealer
No
Employees Worked With
Dan Sills
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2023 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

May 08, 2023 -

fourborgs responded

Yeah we called we talked i still dont have the floor mats i did get.the recalled air bags fixed lucky there i guess. Ironically it.was delivered today this is 3rd vehicle and this is the deal is suboptimal at best not recommended

May 12, 2023 -

fourborgs responded

Dan sills we have talked you said i will get back to you i am still waiting john toborg

May 05, 2023

Great job from Jayson and everyone who helped us at Elder Ford. He really helped us reach the best deal possible and had great communication. More

by ol091803
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAYSON SIERRA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2023 -

Elder Ford of Tampa responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Elder Ford of Tampa! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 04, 2023

It was quick fast and to the point and Peter took real good care of me More

by trac
Recommend Dealer
Yes
Employees Worked With
5
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May 09, 2023 -

Elder Ford of Tampa responded

Hi Trac, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

May 04, 2023

Excellent service they have always taken care of our vehicles. We will be back again! More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
AYMAN ABOUELSOUD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kitt Kittles, Nabil Brohmi
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May 08, 2023 -

Elder Ford of Tampa responded

Hi Pete, thank you for leaving such a great review and high star rating.

May 04, 2023

Amazing experience. Omar and Matt were incredible to work with and made the process super easy. Love my new vehicle! More

by stephbarack@gmail.com
Recommend Dealer
Yes
Employees Worked With
Omar and Matt Lee
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May 09, 2023 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

May 04, 2023

Had a good price for the ranger and the salesman was great at the price negotiation. But the sales pitch at the end of the contract signing not in my best interest. More

by adinunzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AKIL AIME
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May 06, 2023 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

May 04, 2023

Great group at Elder Ford. They spent hours helping me pick out the perfect car for my wife and ensured everything went smoothly More

by Meganandcasey
Recommend Dealer
Yes
Employees Worked With
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
JONATHAN DURAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2023 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

May 04, 2023

Sadly, they’ve lost that personal touch which sets one dealership apart from another. Taking my vehicle and my business to a competitor. More

by RUNR4LIFE65
Service Communication
Recommend Dealer
No
Employees Worked With
Alexa Diaz
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May 08, 2023 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

May 08, 2023 -

RUNR4LIFE65 responded

Mr. Sills, I truly appreciate your prompt response; however, the time has come for me to move on. I didn't make this decision in a vacuum, but gave it some time and thought since my first visit back in 2019. Initially, that "personal touch" I mentioned earlier was unmatched. However, over time it began to dwindle away. For example, about 2-3 months ago I called the dealership looking to extended my current warranty. The difficulty I experienced in reaching someone to provide some/any details about it became incomprehensible. Even worst, once I did reach someone, I never heard back from them with the information I asked for. Here's an example of a more recent experience. At the completion of a recent quick lube appointment, one of your salesman called me an asked if I could stop by for an appraisal on my truck. Considering I was short on time, but literally right across the street, I agreed. Expectation set. I walked into the dealership, ask for him by name only to be told, "he's not here and he doesn't work in here." I explained why I had come over, "I'm sorry, but no one is here to do that at the moment." I'm sure you can understand my confusion at this point considering I had just got off the phone with the salesman. Admittedly, I was a lil ticked off about it. As I get back into my truck and begin to drive off, I get a text message from said salesman providing me a "name" to ask for. Hmmm, I think not sir. You set my expectation, but failed to meet it. So again Mr. Sills, I greatly appreciate you responding as quickly as you have. And I appreciate your willingness to make things right. Unfortunately, it's time we part ways.

May 03, 2023

Nacer Menouni with Elder Ford is awesome. He was able to get my issue fixed and done everything in his power to help me out. He was very professional and polite. He has made me very proud th More

by Isaac.morris1304
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Weicherding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nacer Menouni
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May 03, 2023

It's a great place all the people are very nice and they have a very nice inventory More

by randy.n410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2023 -

Elder Ford of Tampa responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

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