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El Dorado Chevrolet
McKinney, TX
2,161 Reviews
Thank You for Choosing El Dorado Chevrolet
Welcome to El Dorado Chevrolet! Here, you will find a massive selection of new and pre-owned vehicles, a top-notch maintenance department, knowledgeable finance experts, and peerless customer service. It is our number one goal to provide you with a vehicle buying and owning experience that is stress-free, convenient, and even fun.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,161 reviews
September 21, 2024
Got a great deal on a pre-owned pickup. The experience was better than expected. The experience was better than expected. More
by PJFORRESTERSR
Verified Customer
September 21, 2024
Billy was a really salesman. Had everything set up before I even got there, and truck was ready to go and clean. Just had to finish paperwork. Had everything set up before I even got there, and truck was ready to go and clean. Just had to finish paperwork. More
by anino35
Employees Worked With
Billy Medina
September 21, 2024
Great experience, it was my first time at Chevy Dealers, will be servicing my car there. Excellent job. will be servicing my car there. Excellent job. More
by JOY
September 20, 2024
Before my car was even looked at by a technician, the service desk guy was already telling me what I did/didn’t need. My drop off time was 7:30am and when I called at 3:30 for an update, they hadn’t even service desk guy was already telling me what I did/didn’t need. My drop off time was 7:30am and when I called at 3:30 for an update, they hadn’t even looked at my car yet. An hour later they had a diagnosis and said they would need to keep my car for a few days because they didn’t have the parts. This was a huge inconvenience because I commute an hour to work daily. The customer service and willingness to help was awful. More
by ruxkayla
Employees Worked With
Vance
September 20, 2024
The service advisor was courteous and professional. The price for labor is outrageous; out of a bill of $1113, $795 was for labor. My guess is the tech made +/- $200 which would give the dealership $59 The price for labor is outrageous; out of a bill of $1113, $795 was for labor. My guess is the tech made +/- $200 which would give the dealership $595 profit on the tech’s labor. El Dorado and GM should be ashamed of themselves. More
by w5thenthorn
Employees Worked With
Lucas in Sevice
September 20, 2024
The are very proficient. Robert Neal is the best salesperson. I would go back and buy a car from them anytime. Thank you for your help. Go check them out. Robert Neal is the best salesperson. I would go back and buy a car from them anytime. Thank you for your help. Go check them out. More
by LUCRETIAROGERS
Employees Worked With
Robert Neal
September 20, 2024
I buy cars every few years and have had to deal with a lot of different dealerships. This is by far the best experience I’ve had! Reyan Chaudhry knows his stuff and was always courteous to me even when I’ lot of different dealerships. This is by far the best experience I’ve had! Reyan Chaudhry knows his stuff and was always courteous to me even when I’m being ridiculous! I’m thoroughly impressed with how fast all the paperwork took! I believe I will be a loyal customer for life! I’d like to say that I bought a Mazda MX-5 from the dealership. The drop down option did not let me pick Mazda. Please give credit to Reyan Chaudhry. More
by NIKKIXNU
Employees Worked With
Reyan Chaudhry
September 18, 2024
Micheal helped me with my car service which was due since February. He was patient and professional. February. He was patient and professional. More
by afrinkhan1980
September 17, 2024
Made an appointment with a salesman to test drive a specific vehicle. Arrived promptly at 9 am from 6 hours away. Appointment was confirmed several times. Salesman had entirely wrong vehicle "ready" f specific vehicle. Arrived promptly at 9 am from 6 hours away. Appointment was confirmed several times. Salesman had entirely wrong vehicle "ready" for us. We were told that their "sister" dealership had come and retrieved the vehicle we wanted that morning for a customer to test drive. He said he would text me when he found out something. Haven't heard a word since. Got an the standard followup email from a "sales manager" claiming he wanted to ensure we had an exemplary experience, I replied with what happened. Silence. Someone else, an "internet manager" reached out to my husband who responded with what happened as well. Silence. Shameful. We went to a competitor and purchased what we wanted. I have never been treated like this before. Shameful. Never got an apology from anyone. More
by andrealien112
