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El Dorado Chevrolet
McKinney, TX
2,665 Reviews
Thank You for Choosing El Dorado Chevrolet
Welcome to El Dorado Chevrolet! Here, you will find a massive selection of new and pre-owned vehicles, a top-notch maintenance department, knowledgeable finance experts, and peerless customer service. It is our number one goal to provide you with a vehicle buying and owning experience that is stress-free, convenient, and even fun.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,665 reviews
Verified Customer
September 03, 2023
Always received excellent service, but this last visit I feel I was up charged rather than taken care of by my service provider. He called during tune up to see if I wanted a new serpentine belt-total was $ feel I was up charged rather than taken care of by my service provider. He called during tune up to see if I wanted a new serpentine belt-total was $190! That’s $30.00 for the belt and $160 for 1 hour labor (attorney rates). I declined. When I showed up to pick up my vehicle, my total was not $301 + oil change, but over $500. I’d asked him to let me know if they found anything wrong with the tire that I’ve been losing air. I’ve been adding air every month for 12 months. When I took it to Discount Tires, they couldn’t find anything wrong with it. I was charged $25 for a patch. I could’ve taken it back to Discount Tires and had it repaired for free. Thankfully, the front desk gave me a little bit of a discount, but I’m struggling with trust now snd $160 an hour is beyond my pocketbook. More
by JLLEWELLYNREED
Employees Worked With
Not listed
September 03, 2023
Paul did a great job! The problem was fixed and the service was super fast! The problem was fixed and the service was super fast! More
by KAYLA0884
September 02, 2023
The truck it was scheduled to have a diagnosis in Thursday and I didn't get any call or text to keep me updated so i have to call and they said maybe it will be ready o Friday but I text you,and agai Thursday and I didn't get any call or text to keep me updated so i have to call and they said maybe it will be ready o Friday but I text you,and again,no call or text,so I have to went to the dealer service on Friday at 2:30 and investigate by myself what was going on. More
by ELENAVALENCIA80
September 02, 2023
They told me upfront how long it would take be before they could look at my car. They explained what was wrong and how much it would be. I was able to get a courtesy ride back to the dealership when my c they could look at my car. They explained what was wrong and how much it would be. I was able to get a courtesy ride back to the dealership when my car was fixed. More
by JETTBIGHAM
Employees Worked With
Lucas and Stephen
September 02, 2023
Got my new Chevy from them and use them for all my service for 15 years Great Job service for 15 years Great Job More
by B5008G
August 31, 2023
22250 miles on pickup and all services have been completed at this dealership. Ty has taken great care of us, servicing truck while we wait with minimum wait times. completed at this dealership. Ty has taken great care of us, servicing truck while we wait with minimum wait times. More
by BGAYKEN
Employees Worked With
Ty
August 31, 2023
Was so nice. And the workers exelente I can recommend for sure with my friends And the workers exelente I can recommend for sure with my friends More
by OSKARSANTOS072683
August 31, 2023
Dylan made my trade and upgrade to a new truck a smooth process. I’m on my 3rd truck from Eldorado Chevrolet now! process. I’m on my 3rd truck from Eldorado Chevrolet now! More
by C.EDWARDS
August 31, 2023
Everyone was very friendly and helpful. They knew what they were doing and very professional. They were also very knowledgeable about the vehicles. A very good experience. 👍👍👍 They knew what they were doing and very professional. They were also very knowledgeable about the vehicles. A very good experience. 👍👍👍 More
by BLOSSOMTX145
