Edmond Hyundai - Service Center

They keep their word. Before I’d buy the car they were gonna have to replace the back left door panel, they said no problem we will replace it, and they did. Before I’d buy the car they were gonna have to replace the back left door panel, they said no problem we will replace it, and they did. More

My car always gets serviced quickly. Everyone is friendly and the wait is nice having wifi. Visits here are great, no complaints. I look forward to future visits. and the wait is nice having wifi. Visits here are great, no complaints. I look forward to future visits. More

Oil/Filter Change I can always get service at or near time I request. Usually a very comprehensive review of my vehicle is made and a summary presentation is given to I can always get service at or near time I request. Usually a very comprehensive review of my vehicle is made and a summary presentation is given to me before I check out. More

I got the worst car off the lot!! The person who did my paperwork was horrible and messed up on it I had to redo it 3 times and it still wasn’t right! But u do have some great salesman that’s the only good paperwork was horrible and messed up on it I had to redo it 3 times and it still wasn’t right! But u do have some great salesman that’s the only good Hong I can say about the company! Haven’t had my car a year and ready to trade it and you guys had it do r3 months fixing it and it’s still doing the same thing!! Just really disappointed! More

Hopefully third times the charm My car is burning oil at a high rate so I was advised by my regular mechanic to take it to the dealership for service. Mid December we began an oil c My car is burning oil at a high rate so I was advised by my regular mechanic to take it to the dealership for service. Mid December we began an oil compression test up to 1000 miles. I couldn't get to 600 miles before the car was almost out of oil so I brought it back in on Dec. 23rd. Not sure what happened during the first visit but the car is now leaking oil, which it wasn't, the service engine oil light is now constantly lit up, which it wasn't, and the engine still burns oil. $450 later and new oil pan gaskets I get the car back on Dec. 26th On my way home from the dealership the service engine oil light comes back on. The engine is now leaking oil again and still burning it as it is low on oil again. This morning I scheduled another service appointment, and I was told that NOW they will get Hyundai techs involved. NOW they will tear it down and figure out whats going on. WHY didn't Hyundai get a call when I came in the first time ... I told the associate the only reason I was bringing the car in was because it was burning oil. NOW it's leaking oil as well. One can only assume that with the amount of Santa Fe's on the road ... Hyundai might have a sample size to work with and help diagnose a problem. I'm disappointed that the experience to date has been so underwhelming. If you don't know how to fix the problem just tell me and i'll go on my merry way. It's OK if you don't know how to fix it. But I don't want to incur the expense(s) to replace and or fix all sorts of parts in an attempt to figure out why I brought the car in to begin with. Because now I just want to be done with you as soon as possible and not have to ever come back. The accounts receivables clerks are very pleasant though, so you have that going for you. More

Disappointing Customer service has fallen off since I was in 5 months ago. Maybe tied to the consolidation of Hyundai and Genesis bands at this location. It was e Customer service has fallen off since I was in 5 months ago. Maybe tied to the consolidation of Hyundai and Genesis bands at this location. It was evident the service manager and tecnician did not QA/QC the work as the check engine light was on after the service causing me to return to the dealership. They also did not directly hand me the key fob after correcting the check engine light fault causing me to search the vehicle for it. Not a sense of purpose there anymore or care for the customer. Will think twice before returning. More

Missing car wash I bought the car in this dealer, so I was expecting that they will know every time that goes for service according to the promise. They change the oil I bought the car in this dealer, so I was expecting that they will know every time that goes for service according to the promise. They change the oil but they did not performed the car wash as complimentary promised. More