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Edmond Hyundai - Service Center

Edmond, OK

4.3
1,082 Reviews

1,082 Reviews of Edmond Hyundai - Service Center

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February 02, 2020

Very professional. Cost came in under estimate. Waiting room needs to be modernized for people like myself that stayed and worked. It was difficult to find a place to sit with a laptop and was very noisy. More

by KTJONES0
Recommend Dealer
Yes
Employees Worked With
Don Staggs, Christopher Rutledge, John Hulet, Kendall Taft, Vince Merchant, Wesley Baker
Feb 03, 2020 -

Edmond Hyundai responded

Thank you for your 4 star review! We greatly appreciate it.

January 31, 2020

No, you all sold my wife a $300 battery for a KIA Optima! Why? Month end I suppose and greed. We bought here and definitely will not return. More

by ERICGT911
Recommend Dealer
No
Employees Worked With
Don Staggs
Feb 03, 2020 -

Edmond Hyundai responded

We are sorry you feel your Edmond Hyundai experience fell short of 5-stars. We strive to make sure every customer leaves happy. Please call our store to speak with our General Manager, Luke, as they would like to know how your visit could have been made better. Thank you.

January 27, 2020

Dealership is difficult to navigate when new to the area. Service waiting area not what I have come to expect from my previous Hyundai dealer, needs modernization and cleaning. No oil sticker on my window, More

by Rn2day
Recommend Dealer
No
Employees Worked With
Don Staggs
Jan 30, 2020 -

Edmond Hyundai responded

We are sorry you feel your Edmond Hyundai experience fell short of 5-stars. We strive to make sure every customer leaves happy. Please call our store to speak with our General Manager, Luke, as they would like to know how your visit could have been made better. Thank you.

January 24, 2020

Quick Service, Good Work Had a problem with a multifunction switch. Necessary to order the part. Once the part arrived, took the car in the next day and had the switch insta More

by SEALSTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Our Service Advisor is not listed.
Jan 28, 2020 -

Edmond Hyundai responded

Thank you for your 5 star review! We greatly appreciate your feedback and look forward to working with you again in the future!

January 22, 2020

Smooth sailing The dealership did everything they could to make the recall repairs on my Genesis as painless as possible. It started with getting me into a good loa More

by PSELID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren (sp?)
Jan 22, 2020 -

Edmond Hyundai responded

Thank you so much for sharing your experience with Edmond Hyundai. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”

January 22, 2020

Good but limited. Oil change, additives and headlight repaired. This is 3rd of 4 visits that car wash not done. Previous visit car wash wasn't done until I asked about More

by BMEDDONNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Staggs
Jan 28, 2020 -

Edmond Hyundai responded

Thank you for your 4 star review! We greatly appreciate it.

January 18, 2020

After waiting 4 hours for my car door to be fixed (the actuator has gone out), I found that the door was still sticking and the handle had to be pulled 3-4 times to open. When I walked back into the servi More

by MEGSHAFER76
Recommend Dealer
No
Employees Worked With
Don Staggs
January 17, 2020

Rotated tires and now air pressure device doesn't work. Vincent Merchant was outstanding getting me in for the first service on my new Hyundai Santa Fe. I have had a rattle above glove box since I bought th More

by SIGAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Merchant
Jan 17, 2020 -

Edmond Hyundai responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we agree, Vincent is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

January 17, 2020

We’ve bought and serviced five cars at this dealership. Using the service scheduling app is easy: your car is taken on time, serviced effectively, and returned clean. But the real test is how they handle t More

by RVSONDERS
Recommend Dealer
Yes
Employees Worked With
Don Staggs
Jan 17, 2020 -

Edmond Hyundai responded

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

January 15, 2020

They were very attentive and did what was needed to get me back on the road. Will be back when I need service on my car. More

by kenpeery88
Recommend Dealer
Yes
Employees Worked With
Don Staggs
Jan 15, 2020 -

Edmond Hyundai responded

Ken, thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

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