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Edmond Hyundai - Service Center

Edmond, OK

4.3
1,082 Reviews

1,082 Reviews of Edmond Hyundai - Service Center

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September 23, 2022

It was a nice clean place wait was not long at all and the customer service was great. I had a very good experience at Hyundai dealership. More

by TLYOUNG9229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
Sep 26, 2022 -

Edmond Hyundai responded

Thank you, TL. We look forward to your next visit. Have a wonderful week!

September 22, 2022

Edmond Hyundai did a great job in servicing my Tucson. They were proficient, speedy, and knowledgeable as well as respectful. The waiting area was updated and clean. Thanks, Hyundai. More

by barbaramccalla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Imes
Sep 23, 2022 -

Edmond Hyundai responded

Thank you, Barbara! We look forward to your next visit.

September 22, 2022

The service department kept my car for 9 weeks. I understand having to wait on parts but there were 3 instances that my car sat there for almost a week and it wasn’t even being looked at. There was More

by DEVINCOUCH274
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jared and Manny
Oct 04, 2022 -

Edmond Hyundai responded

Hi Devin. We are sorry that your experience wasn't up to your expectations. Please give us a call so we can discuss this further. We are not happy until you are happy so we would like to make this right. Our number is (405) 696-4950.

September 20, 2022

Service advisor was extremely nice and professional but the detail was completed poorly, my vehicle was half vacuumed and I had to ask them re-wash my car d/t the poor job that was completed. This detail w More

by Tori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can’t remember service advisor’s name
Oct 04, 2022 -

Edmond Hyundai responded

Thank you for sharing your experience, Tori. We hate to hear we missed the mark during your service. If there is anything we can do to earn you business loyalty, please give us a call at (405) 696-4950.

September 20, 2022

Grant got the car in promptly at the scheduled time of our appointment and arranged for a shuttle to take me home. Services completed promptly and as expected. Good shop for servicing your vehicle and t More

by RWILLIAMS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Olander
Sep 23, 2022 -

Edmond Hyundai responded

Thank you for sharing your feedback. We appreciate your business and look forward to your next visit.

September 20, 2022

Top notch customer service! I will continue to come back for all my Genesis services. More

by john_from_ict
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty Dearing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Davis, Steven Duong, Bradley Brackett, Grant Olander
Sep 23, 2022 -

Edmond Hyundai responded

We appreciate your business, John! Make sure you come back to see us. Thank you!

September 17, 2022

New facility. Had to have navigation head unit replaced due to nav display going crazy when destination was input. Was told that it would be a long delay on gettin More

by FLTAMPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty Dearing
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Edmond Hyundai responded

Thank you for taking a moment to share your experience, FLTAMPA. We hate to hear we missed the mark with your service. If there is anything we can do to make it right, please give us a call at (405) 696-4950. Thank you.

September 12, 2022

Everything was great! Scheduling my service was easy. Drive up and check in was also a breeze. Manny explained everything and kept us informed so we could go on about o More

by S and T in Edmond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny in the service department.
Sep 14, 2022 -

Edmond Hyundai responded

We appreciate your wonderful review! Let us know if we can be of further assistance.

September 10, 2022

Writing fifteen words about this dealership would not be sufficient. They are just outstanding, really. More

by RYANALBRIGHT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Brackett
Sep 14, 2022 -

Edmond Hyundai responded

We appreciate your kind words, Ryan! Let us know if we can be of further assistance.

September 10, 2022

Service department doesn’t return calls no courtesy beholds. My car is in there 16 days More

by homermyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Misty Dearing
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Davis, Steven Duong, Bradley Brackett, Grant Olander
Sep 23, 2022 -

Edmond Hyundai responded

Thank you for sharing your feedback. We regret that you had a 1-star experience. We would be more than happy to have the opportunity to redeem ourselves and earn your business loyalty. Please give us a call to discuss further at (405) 696-4950. Thank you!

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