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Edmond Hyundai - Service Center

Edmond, OK

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1,082 Reviews

1,082 Reviews of Edmond Hyundai - Service Center

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March 14, 2021

New blade for my back window was fast and easy, in and out in minutes, was pleased with the service, thanks for having friendly service staff. More

by W8ING4GOD2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Taft
March 13, 2021

Good service, a little expensive sometimes, wait was a little long but it was because it was very busy and not the fault of staff More

by SNEAD.WESLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Merideth
March 12, 2021

Lawson was easy to work with, very helpful and informative. I was just slightly disappointed with this maintenance visit compared to previous (first) visit, which cost me nothing . I understand th More

by cone465
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawson
March 11, 2021

Had a recall warranty and person I talked to was friendly and explained to me what was done and lead me to my car when all was finished on my car. Thank you! More

by ARICK3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Merideth
March 11, 2021

Very disappointed this go around all bc of my service advisor Vincent Merchant. My vehicle only has 15K miles on it and he was clearly trying to add unnecessary services such as battery service, brake fl More

by stephen.strong17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vince Merchant, Tanner Summy
Apr 14, 2021 -

Edmond Hyundai responded

Hello, Stephen. Thank you for bringing this to our attention. We regret to hear that our service failed your expectations. Our customers are very important to us and we will resolve this issue immediately. We set high standards for ourselves and our team members, and feedback like this will help us to improve. If you would like to discuss this issue further, please contact us at (405) 696-4950.

March 10, 2021

A larger waiting room is needed so patrons can space out. Area too small for current health environment. Perhaps include a separate waiting area for patrons with small children. More

by mae741
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Merideth
March 09, 2021

Was treated very well when taken care of my car and the needs that had to be serviced. He went above and beyond when his service. More

by LUCKMN41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Merchant
March 08, 2021

While waiting in the main lobby, Savannah was sure to ask me if I needed water or coffee. She was very nice to inquire and I thought it was a nice touch. Great job, great service, and done in a timely manner More

by Pcsandifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Savannah, Tanner Summy
March 08, 2021

My advisor Tanner was very informative about the whole process of my car’s service. Got the repairs in a quick manner. Will return in the future. More

by SHAMIKA.MORRISON24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanner Summy
March 07, 2021

Ashley was very friendly, courteous, and efficient. I was very pleased with how she handled my appointment. She made the whole experience pleasant. Thanks Ashley More

by cttrip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Shinault
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