1,082 Reviews of Edmond Hyundai - Service Center
Lawson was easy to work with, very helpful and informative. I was just slightly disappointed with this maintenance visit compared to previous (first) visit, which cost me nothing . I understand th informative. I was just slightly disappointed with this maintenance visit compared to previous (first) visit, which cost me nothing . I understand the charge for the new cabin air filter, but why did the special oil cost $20 this time, but was free last time? One time good deal, I reckon! Otherwise, very quick and painless service call. More
Had a recall warranty and person I talked to was friendly and explained to me what was done and lead me to my car when all was finished on my car. Thank you! and explained to me what was done and lead me to my car when all was finished on my car. Thank you! More
Very disappointed this go around all bc of my service advisor Vincent Merchant. My vehicle only has 15K miles on it and he was clearly trying to add unnecessary services such as battery service, brake fl advisor Vincent Merchant. My vehicle only has 15K miles on it and he was clearly trying to add unnecessary services such as battery service, brake flush, and bg climate control service. My is only 6 months old. I've lost all trust in him and hesitant to return. Not only did he try to add those but he did not come talk to me to explain, simply left for lunch and left me with Tanner who was confused when I was upset and tried to make things better for me. He seems trust worthy, Vincent is absolutely not! If I get him again, I'm driving right through and leaving. I am not going to be someone who is just going to pad his commission sales or whatever. Horrible way to do business when you can't trust the service department. Also didn't offer complementary car wash and vacuum asi received that last time. Only reason I bring my Kia there for service is bc of the BG adjective for engines for life. If this awful behavior continues, I'll have to look elsewhere. Cannot express how disappointed and upset I am. I've dealt with this from Joe Cooper Ford in the past and don't want to repeat this greedy behavior fr ok m a service advisor. I will be requesting Tanner if I return. More
A larger waiting room is needed so patrons can space out. Area too small for current health environment. Perhaps include a separate waiting area for patrons with small children. Area too small for current health environment. Perhaps include a separate waiting area for patrons with small children. More
While waiting in the main lobby, Savannah was sure to ask me if I needed water or coffee. She was very nice to inquire and I thought it was a nice touch. Great job, great service, and done in a timely manner me if I needed water or coffee. She was very nice to inquire and I thought it was a nice touch. Great job, great service, and done in a timely manner. Thank you. More
My advisor Tanner was very informative about the whole process of my car’s service. Got the repairs in a quick manner. Will return in the future. process of my car’s service. Got the repairs in a quick manner. Will return in the future. More
Ashley was very friendly, courteous, and efficient. I was very pleased with how she handled my appointment. She made the whole experience pleasant. Thanks Ashley very pleased with how she handled my appointment. She made the whole experience pleasant. Thanks Ashley More