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1,082 Reviews of Edmond Hyundai - Service Center
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Verified Customer
March 26, 2021
Air bag light was on , they diagnosed it as SRS module at fault , ordered part a couple weeks ago , came IN today they replaced it , 😊 fast , friendly service , Everyone I encountered was very pleasant , 5 fault , ordered part a couple weeks ago , came IN today they replaced it , 😊 fast , friendly service , Everyone I encountered was very pleasant , 5 STAR SERVICE More
by ebarks1963
Employees Worked With
Bryan Oliver , Ashley Shinault
March 25, 2021
Customer service was horrible, car still the same as when I took it in minus the trunk. Still waiting to hear from manager since 2/1/2021. Vehicle was there 2.5 weeks for a trunk handle, speaker, and shiftin I took it in minus the trunk. Still waiting to hear from manager since 2/1/2021. Vehicle was there 2.5 weeks for a trunk handle, speaker, and shifting check which was never done nor listed. More
by Mrs. Que
Employees Worked With
Tyler, and his manager
March 25, 2021
Friendly. Tech- Vincet is who took my order after I got in waiting area said text him or call him if I had any questions etc. I text him that I forgot to give him an oil change coupon & pls check for re in waiting area said text him or call him if I had any questions etc. I text him that I forgot to give him an oil change coupon & pls check for recalls. He did not respond. I text again to say Pls let me know if you got the text. No response. Finally I walked back over to Hyundai that is behind renovated & told clerk. He was not in service area. Little pricey to change some light bulb also More
by Asctecs1
Employees Worked With
Vince Merchant, Ashley Shinault
March 25, 2021
The service experience was quick and addressed all the needs of my vehicle. Despite the construction on their building they made appropriate accommodations for those waiting on service. needs of my vehicle. Despite the construction on their building they made appropriate accommodations for those waiting on service. More
by johnnieawhitson
Employees Worked With
Justin McMillan
March 24, 2021
The work performed was average - the upsell on the 2nd item serviced was incredibly disrespectful- I will not send my friends or family to Edmond Hyundai for a new/used or service ever. So dissatisfied item serviced was incredibly disrespectful- I will not send my friends or family to Edmond Hyundai for a new/used or service ever. So dissatisfied More
by ghettonion
Employees Worked With
Tanner Summy
March 23, 2021
The staff is always so friendly and helpful. I would highly recommend this location to anyone that is looking to purchase a car. They are also great about maintenance and don’t try and talk you into thi highly recommend this location to anyone that is looking to purchase a car. They are also great about maintenance and don’t try and talk you into things you don’t need. More
by KEL0921
Employees Worked With
Justin McMillan
March 23, 2021
I asked about my air conditioner and no one looked at it, so I had a friend check it for me and he noticed that the cap for my brake fluid was missing. I spent $356.00 and then had to purchase a new cap for so I had a friend check it for me and he noticed that the cap for my brake fluid was missing. I spent $356.00 and then had to purchase a new cap for my brake fluid and $100.00 to have Freon put in my air conditioner. The lack of care your staff took with my car is terrible! I have never had decent care at your dealership. Maybe you should invest in customer service training for your staff More
by BAHANEY83
Employees Worked With
Ashley Shinault
March 20, 2021
Vincent was very kind and helpful and professional. He called and told me what needed to be done and service work was done very timely - thank you called and told me what needed to be done and service work was done very timely - thank you More
by LFORT621
Employees Worked With
Vince Merchant
