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1,082 Reviews of Edmond Hyundai - Service Center
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May 14, 2021
Tamara, the acting Service Manager, did a fantastic job communicating and setting expectations. She followed through on her promises and made sure things were done right. I also worked with Tanner who did communicating and setting expectations. She followed through on her promises and made sure things were done right. I also worked with Tanner who did a good job communicating as well. More
by bikerjustin
Verified CustomerEmployees Worked With
Tanner Summy
May 13, 2021
Scheduled my appointment with ease and asked for the car wash. When I had the reminder call for my appointment the car wash was also mentioned and confirmed. When I showed up for my appointment the car wash wash. When I had the reminder call for my appointment the car wash was also mentioned and confirmed. When I showed up for my appointment the car wash was asked about and confirmed. I also added a tire rotation. Guess what didn't happen? The car wash!!! More
by weetamoose101
Employees Worked With
Vince Merchant, Josh Payne, Tanner Summy, Stephen Merideth, Ashley Shinault, Andrew Morgan
May 12, 2021
I would not buy here they are horrible, please stay away trust me they will get you out your money for cars that are not worth it sorry but not sorry trust me they will get you out your money for cars that are not worth it sorry but not sorry More
by John mack
Employees Worked With
Vince Merchant, Tanner Summy, Stephen Merideth, Ashley Shinault, Andrew Morgan, Tamara Stewart
May 10, 2021
Tech recommended battery be replaced. My Tucson was towed to dealership last year due to dead battery that was replaced. This tells me that techs don't actually perform any tests just go by recommended time to dealership last year due to dead battery that was replaced. This tells me that techs don't actually perform any tests just go by recommended time frames. Similar situation with alignment recommendation. More
by BATTMAN99KDB
Employees Worked With
Vince Merchant, Tanner Summy, Stephen Merideth, Ashley Shinault, Wes Miller, Andrew Morgan, Tamara Stewart
May 10, 2021
My experience with edmond Hyundai service has been terrible. I had a scheduled oil change that took over 2.5 hours to complete. Granted, I also asked them to check on a light since my car was reading terrible. I had a scheduled oil change that took over 2.5 hours to complete. Granted, I also asked them to check on a light since my car was reading ‘check running lights’. At the end of the day, they did not fix the light error. Also during the appointment they would tell me ‘not much longer’ when I still had to wait over an hour. To top that off, when I drove away I noticed an odd sound. Later my husband discovered that they did not reconnect the air filter box to the engine intake AT ALL. This has us questioning if the oil was even really changed. They did not return my calls the day of the appointment and my husband has had to call the service manager multiple times. They claim they call us back but we have no record of such. We have no idea why we are treated so poorly when there are other positive reviews. We will never deal with this dealership for service or any associated entity for any car needs ever nor will we recommend to anyone else. More
by TKAY83
Employees Worked With
Tanner Summy, Tamara Stewart
May 07, 2021
My service experience was very satisfying. Ashley heard me out and through their process arrived at positive solution for my case. I am well pleased. me out and through their process arrived at positive solution for my case. I am well pleased. More
by HAIRDOG40
Employees Worked With
Ashley Shinault
