Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
1,082 Reviews of Edmond Hyundai - Service Center
Sort by
May 30, 2021
Car was promised to be delivered to me when oil was changed....didn't happen. I had to make arrangements to come and pick it up. No protective covering on seat or floorboard Car wasn't washed after changed....didn't happen. I had to make arrangements to come and pick it up. No protective covering on seat or floorboard Car wasn't washed after oil change 2 different prices for oil change were quoted. More
by FRYGUY1227
Verified CustomerEmployees Worked With
I don't know the names of employees who were there that day.
May 29, 2021
Service is always excellent - makes it worth the drive even though I have a much closer dealership available. In & out in record time! Yea Vincent even though I have a much closer dealership available. In & out in record time! Yea Vincent More
by Dlpdolls
Employees Worked With
Vince Merchant
May 26, 2021
Terrible I was treated horribly. Ruined my family’s first vacation. False promises and didn’t make my service priority after being paid in full by both my insurance and myself. vacation. False promises and didn’t make my service priority after being paid in full by both my insurance and myself. More
by Joe
Employees Worked With
Robert Troupe
May 25, 2021
I'm a client for more that 8 years. My last experience was awful, the lady that is at the front dest is very rude and care less about service and customer service. The people at the service department are was awful, the lady that is at the front dest is very rude and care less about service and customer service. The people at the service department are great as always. The bad review is specific for my experience with the woman. I asked her to call to the service department to verify if my car was ready, she told me that I'm more than welcome to walk to there. I was at the Genesis building because they are under construction. I was far away and I walk through a dangerous area. My car was ready long time ago, and she made me wait for almost 3 hours and never asked me anything and didn't want make a call for me. I went back for a service couple of day after because service department recommended to change the back brakes and and other maintenance issues. This time I left the car, I call 5 hours after to check if my car was ready, the same woman said 'you are more than welcome to come and verify with them" apparently thats her slogan. Horrible person and a really bad customer service ethic. She needs training urgently. In 8 years this is my first complaint ever. More
by FRANCELLIES
Employees Worked With
I don't know her name. She is a front desk black lady.
May 25, 2021
Edmond Hyundai is great. This is where I bought my Santa Fe two years ago. Everyone, from my sales person, Alex, to my most recent experience with Tanner, in the service department, has been friendly and pr Fe two years ago. Everyone, from my sales person, Alex, to my most recent experience with Tanner, in the service department, has been friendly and professional. I always feel that whoever I deal with honestly has my best interest in mind. They don't try to push services on me that aren't necessary. I refuse to take my car any place else for service. More
by dvance755
Employees Worked With
Josh Payne, Tanner Summy
May 25, 2021
Waited 2 hours for an oil change that I had an appointment for. If the service wasn’t free I would go elsewhere. Terrible experience. appointment for. If the service wasn’t free I would go elsewhere. Terrible experience. More
by whatevenidkman
Employees Worked With
Vince Merchant, Tanner Summy, Stephen Merideth, Ashley Shinault, Andrew Morgan
May 21, 2021
My service specialist was kind, attentive and helpful. Contacted me regarding cost before moving forward with repair. Timely in getting the work done. Offered a ride rather than waiting. Stayed but glad Contacted me regarding cost before moving forward with repair. Timely in getting the work done. Offered a ride rather than waiting. Stayed but glad for the offer. More
by DRAJORDAN49
Employees Worked With
Vince Merchant
May 21, 2021
I was treated very kindly and my car was serviced as requested in a timely manner. The staff was courteous and professional. The waiting area was clean. requested in a timely manner. The staff was courteous and professional. The waiting area was clean. More
by STEPHANI_P
Employees Worked With
Vince Merchant
May 21, 2021
Service tech was extremely nice. Work was done as quickly as I expected. Service driver was very nice and drove me through extensive remodeling mess Thought cost was a little high, but most car repa quickly as I expected. Service driver was very nice and drove me through extensive remodeling mess Thought cost was a little high, but most car repairs are. More
by LYNNPAHDOCO46
Employees Worked With
Vince Merchant
