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Edmond Hyundai - Service Center

Edmond, OK

4.3
1,082 Reviews
Call Service Center (405) 696-4945

1,082 Reviews of Edmond Hyundai - Service Center

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July 01, 2021

Carleton & Brian did a fantastic job - truly couldn't have asked for more. They made the buying experience enjoyable and we absolutely love our new car. Hyundai wasn't the brand we were shopping for, b More

by dan.m.stockton
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carleton Bennett
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July 01, 2021

Remodel is a cluster when trying to get into service. Hope to regain control quickly and get remodel completed!!! However service was completed and I’m happy now More

by Mary.nelson912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan
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July 01, 2021

Very poor communication from service advisor. Sends text messages and blames phone system for lack of communication. More

by Forjmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lawson meridith, Stephen Merideth
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Aug 04, 2021 -

Edmond Hyundai responded

Hello, we appreciate your feedback. These reviews are taken very seriously to ensure that we uphold our high standard of service. At our dealership we strive to make sure every customer leaves happy. I truly am sorry for the experience you had and would like to hear more about your experience. If you would like to get in touch with a manager at (405) 696-4950, we would greatly appreciate it.

June 30, 2021

Took 2 1/2 hrs to change oil and rotate tires More

by Delecekd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vince Merchant
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Aug 04, 2021 -

Edmond Hyundai responded

Hello, thank you for bringing this to our attention. We regret to hear that our service failed your expectations. Our customers are very important to us and we will resolve this issue immediately. We set high standards for ourselves and our team members, and feedback like this will help us to improve. If you would like to discuss this issue further, please contact us at (405) 696-4950.

June 30, 2021

Awesome Best of the very best Will always recommend to Awesome Best of the very best Will always recommend to anyone More

by akudoibe123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Merchant, Justin McMillan, Tanner Summy, Stephen Merideth, Ashley Shinault
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June 30, 2021

Had no appointment and needed service since I travel 180-200 miles per day. Got there by 7:30 was out by 8:45. Outstanding service. More

by CANGEL0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Shinault
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June 29, 2021

Very good at what they do. Things run very well good at explaining each step and finish their work in a timely manner. Very good service. More

by tcauth99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Merchant, Justin McMillan, Tanner Summy, Stephen Merideth, Ashley Shinault
Report | Print
Jun 30, 2021 -

Edmond Hyundai responded

Hi there! The Edmond Hyundai team greatly appreciates the review! We believe that transparency is an extremely important facet of customer service!

June 26, 2021

Always attentive and friendly. Makes a difference and why I drive so far to buy and service my car. More

by kenmerry
Recommend Dealer
Yes
Employees Worked With
Justin McMillan
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June 25, 2021

Did what i wanted and timely had appt got right in they were friendly waiting room clean had TV and coffee. The took us to waiting room and bCk. More

by Mardi P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan, Tanner Summy
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June 25, 2021

Very pleased with the service I received. Justin in the service dept was very helpful and explained everything well. More

by SYNOVIA.BAIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan
Report | Print
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