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Edmond Hyundai - Service Center

Edmond, OK

4.3
1,082 Reviews

1,082 Reviews of Edmond Hyundai - Service Center

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July 29, 2021

In my experience, Both through buying my car and each time I bring it in for service. I always find them straightforward and balanced when talking about services needed. I recommend them to my friends an More

by TJKRUG11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanner Summy
July 29, 2021

It would be nice if the service dept. provided golf cart service from the service bay to the temporary waiting area. Especially with all the construction fencing, hot weather and possible rain. More

by jfletcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Merchant
July 29, 2021

I had great experience at the dealership. Nice they work with you. Sales person was great Justin. He could answer my questions and knows about the vehicle More

by KATEYES3867
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Morris, Justin McMillan
July 28, 2021

The guys in the service department are wonderfully kind! It took way too long, however, for a scheduled oil change. 2 hours is excessive when I scheduled it. Other than the time it took, I’m happy :) More

by danielle.garner333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle… the ex skater!
July 28, 2021

Came in the first time on my own without a man for an oil change after my warranty was out and came out w over a $1000 repair estimate even tho every other repair since then was not mentioned before hand. B More

by LIZZIE7116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
call if you want addressed
Aug 13, 2021 -

Edmond Hyundai responded

Hello. We would like to learn more about your experience...can you please call the dealership and ask for the General Manager? We need more details about you and your vehicle to look into this assistance. Thank you so much - (405) 696-4950

July 27, 2021

Repairs done timely and completely. Service writer was knowledgeable, friendly and explained the repairs fully before actually starting them. I would use this dealership again. More

by RAZORWACK2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
July 27, 2021

The ladies that book the appointments for service one of them is extremely rude and not helpful. It took a month to To get my car in for some thing that was wrong with it the day that I bought it. That shou More

by TBROWN727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vince Merchant, Justin McMillan, Tanner Summy
Aug 13, 2021 -

Edmond Hyundai responded

Hello, thank you for your feedback. We take your feedback very seriously and will be bringing this complaint up in our next customer service meeting. We apologize if one of our staff members was rude to you. Thanks again for bringing this to our attention.

July 26, 2021

I did not receive the results of my alignment check/adjustments. I did receive the invoice showing the lifetime alignment was applied. Not sure what they did. More

by dcalvert
Recommend Dealer
Yes
Employees Worked With
Joshua Couch
July 25, 2021

I took my car in for a part recall. Easy to schedule the appointment at a time convenient for me. They estimated one hour to do the job, and they were right in the money. Everyone I dealt with was friendly More

by henthornjanet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Merchant
July 23, 2021

Went in to address a recall, the many unnecessary “issues” were suggested we address while we were there. Like replace wipers replace two weeks prior More

by GANDL6
Recommend Dealer
No
Employees Worked With
Vince Merchant
Aug 13, 2021 -

Edmond Hyundai responded

Hello, if we are addressing things that need to be fixed, it's because it's time to fix them. We do want to hear more about your experience though, because every situation is unique. Can you please call the dealership and ask to speak to the General Manager? Thank you! (405) 696-4950

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