Edmond Hyundai - Service Center

Did not have a great experience having my car worked on. Tried to address one thing covered under extended warranty the sales and financial men told me could be done during routine visits. Was told to come Tried to address one thing covered under extended warranty the sales and financial men told me could be done during routine visits. Was told to come back with another appointment “if it’s even covered”. More

This experience ranks pretty low for me for the following reasons some of which are not directly associated to the techs or advisors. Service center was highly congested due to construction, no time window o reasons some of which are not directly associated to the techs or advisors. Service center was highly congested due to construction, no time window on wait was offered (ended up being 2.5 hrs), waiting for vehicle in the genesis building which wasn’t a big deal for me but I saw several older folks and a mom with her child that had to walk across a construction/high traffic area in 90 degree heat (probably should offer a golf cart ride to and from the waiting area) and finally I had the bring the vehicle back to the dealership because a sensor was not properly secured after working on it resulting in a check engine light and an hour round trip drive for me. And I thought Hyundai offered car washes on new vehicle service which I didn’t receive on either trip. All in all though staff was friendly but didn’t leave me wowed. More

I have had better and more thorough experiences with other dealerships. Problems since I purchased. other dealerships. Problems since I purchased. More