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Edmond Hyundai - Service Center

Edmond, OK

4.3
1,082 Reviews

1,082 Reviews of Edmond Hyundai - Service Center

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October 12, 2021

So many things went wrong! I would like to visit with the service manager. My mileage has been entered incorrectly for several appointments! More

by PAMELADESIGNS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tanner Summy
October 11, 2021

Justin did an amazing job in saving me money and time. Thank you very much! More

by beaugibson60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan
Oct 11, 2021 -

Edmond Hyundai responded

Beau, we are pleased that you are satisfied with the Edmond Hyundai servicing team. Justin and the squad are pretty amazing! Come back and see us again soon. Thank you!

October 08, 2021

Tech was very nice but I don’t understand why I can’t get the car cleaned when I have the VIP package. Plus every time I enquire about a rental I get nothing so I have to miss work each time. More

by grantogle91
Recommend Dealer
No
Employees Worked With
Justin McMillan
October 07, 2021

Tanner was terrific! Fixed the problem very quickly! Will definitely use in the future! Excellent! More

by Gingerbread
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanner Summy
Oct 07, 2021 -

Edmond Hyundai responded

Hi Gingerbread! Thank you for sharing your five-star experience at Edmond Hyundai. We enjoy hearing how team members like Tanner uphold our high standard of customer service. We hope to see you again soon!

October 06, 2021

Timely and friendly service. Knowledgable people here and would recommend friends and family to Edmond Hyundai. More

by RAINBOWTOES2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan
Oct 07, 2021 -

Edmond Hyundai responded

Hi Rainbowtoes2002, your feedback is greatly appreciated. Thank you for sharing your experience at Edmond Hyundai. We look forward to working with you again in the future. Have a great day!

October 06, 2021

Edmond Hyundai is outstanding! They take very good care of their customers from start to finish. More

by TIHNAT
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 07, 2021 -

Edmond Hyundai responded

Hi there! We are pleased that you are satisfied with the Edmond Hyundai servicing team. Thank you for your visit. Come back and see us again soon.

October 05, 2021

Overall my experience with Edmond Hyundai was fantastic! They provided excellent service for my vehicle. More

by patrickharrington1001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Harrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin McMillan, Tanner Summy
Oct 06, 2021 -

Edmond Hyundai responded

Patrick, we are pleased to hear you had a 5-star experience in our service department at Edmond Hyundai. Thank you for trusting us with your vehicle. We look forward to working with you again soon.

October 04, 2021

Nice people and very helpful no complaints they got things done fast will be coming back More

by jmcullum5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan, Tanner Summy
Oct 07, 2021 -

Edmond Hyundai responded

Hi JM! Thanks for taking a moment to share your experience at Edmond Hyundai. We appreciate your business and cant wait for your next visit.

October 01, 2021

Poor customer service. I wasn't able to schedule an appointment because they were booked up. I was told to simply drop off my vehicle and they would work it in when they could, which they did. Out More

by DMILLER37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don - Service Tech and a woman (don't know name)
Oct 13, 2021 -

Edmond Hyundai responded

Hello DMiller. Thank you for bringing this to our attention. We regret to hear that our service failed your expectations. Our customers are very important to us and we will resolve this issue immediately. We set high standards for ourselves and our team members, and feedback like this will help us to improve. If you would like to discuss this issue further, please contact us at 405-696-4936.

October 01, 2021

Great service. However my computer was not reset to indicate when service is required. I called and left voicemail yesterday and no one called. This constitutes a negative on your service. Prior to ser More

by ouyukon
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan
Oct 07, 2021 -

Edmond Hyundai responded

Hi there! Your feedback is very important to us and we appreciate you sharing. We will use your review to coach our team on the importance of timely customer follow up. Please give our service manager a call, so we can resolve this issue 405-696-4936. Thank you!

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