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Edmond Hyundai - Service Center

Edmond, OK

4.3
1,082 Reviews

1,082 Reviews of Edmond Hyundai - Service Center

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November 03, 2021

The experience is always wonderful. I've never had an issue with neither the service writers or the mechanics. The vehicle is always taken care. More

by Dog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan, Tanner Summy
Nov 04, 2021 -

Edmond Hyundai responded

We appreciate you taking a moment to share your experience with our service team at Edmond Hyundai. Your repeat business means the world to us. We look forward to your next visit. Have a great day!

November 02, 2021

Under construction so the waiting room is in another building. The young lady who was hosting made me feel comfortable. More

by mo.wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Markennia Turner
Nov 04, 2021 -

Edmond Hyundai responded

Hi Mo, thanks for taking a moment to share your experience. We appreciate your business. Come back and see us again!

November 02, 2021

Great great great great great great great great great great great great great great great great More

by bjh73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Glavan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Neko Preston
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Essington, Markennia Turner, Josh Payne, Cole Morris, Justin McMillan, Tanner Summy, George Khoury, Rio Del Rio
Nov 04, 2021 -

Edmond Hyundai responded

Hi Bjh73, thank you for your great great great great great great great great great great great great great great great great review and rating! We appreciate your business!

November 02, 2021

First oil change, either it was real sloppy or I have an oil leak in my new Palisade. Dip stick says it is full of oil, so my guess is sloppy workmanship. Oil is all over the bottom cover of engine bay, a More

by JMAXW830
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin McMillan, Tanner Summy
Dec 02, 2021 -

Edmond Hyundai responded

Thank you for bringing this to our attention, Jmaxw830. We regret to hear that our service failed your expectations. Our customers are very important to us and we would like to find a solution to keep your business. We set high standards for ourselves and our team members, and feedback like this will help us to improve. If you would like to discuss this issue further, please contact us at (405) 696-4950. Thank you

November 01, 2021

Normally I don’t have issues but this time I did, I dropped my car off at 10:45 appointment was at 11am, I had agreed to the 19.99 additive I had to get for the engines for life, 3 hours later due to n More

by sadie.niehoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan, Tanner Summy
Nov 02, 2021 -

Edmond Hyundai responded

Hello, Sadie.I’m so sorry you are dissatisfied with your experience at Edmond Hyundai. We’re typically known for our exceptional attention to detail and we regret to have missed the mark. I would like to hear more about your experience. If you would like to get in touch with a manager at 405-696-4936, we would greatly appreciate it.

November 01, 2021

The service department did a great job at helping me by providing a shuttle to the to the waiting area. More

by T28flyguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan, Tanner Summy
Nov 02, 2021 -

Edmond Hyundai responded

Thanks for sharing your experience, T28flyguy! Our customers mean the world to us and we strive to make every interaction one you will remember. Have a great day!

October 27, 2021

I cannot express my gratitude and appreciation for the service tech Tom Baldwin. SUPERB all around! More

by Hunter Musser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Baldwin, Tanner Summy
Oct 27, 2021 -

Edmond Hyundai responded

Hi Hunter! Glad to hear that Tom got you all squared away! We hope that your problem does not arise again but if it does, we are looking forward to providing you with another high-quality experience at Edmond Hyundai! Thank you!

October 26, 2021

The staff has been very friendly and knowledgeable through all of our interactions with them More

by debandjim1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan, Tanner Summy
Oct 26, 2021 -

Edmond Hyundai responded

Hi there! We are pleased that you are satisfied with the Edmond Hyundai servicing team. We look forward to working with you again in the future. Have a great day!

October 24, 2021

Not good communication. Lack of professionalism. No consideration for your time or vehicle. Took my new car in for service and picked it up with more problems than it was taken in for. More

by Soonerparents21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Manny, Derek
October 24, 2021

Not good communication. Lack of professionalism. Not considerate of your time or vehicle. Took in 2 cars and both had more problems when they were picked up More

by Soonerparents21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Manny, Derek, Josh Payne
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