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Edmond Hyundai - Service Center

Edmond, OK

4.3
1,082 Reviews
Call Service Center (405) 696-4945

1,082 Reviews of Edmond Hyundai - Service Center

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November 19, 2021

Very friendly...just expensive!!! Could have had my car back sooner, but guess there was a misunderstanding on the phone number to use. They did wash and clean the inside for us...hasn't looked that good More

by johnahoots
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan
Report | Print
Dec 02, 2021 -

Edmond Hyundai responded

Johnahoots, thanks for taking a moment to rate our service department at Edmond Hyundai. We appreciate your recommendation and look forward to your next visit. Thank you!

November 17, 2021

Service was not performed as per prior agreement. All I got was lame excuses why the work wasn't done! More

by TEMCALPIN
Recommend Dealer
No
Employees Worked With
Justin McMillan, Tanner Summy
Report | Print
Dec 02, 2021 -

Edmond Hyundai responded

Hello, TemCalpin. Thank you for bringing this to our attention. We regret to hear that our service failed your expectations. Our customers are very important to us and we will resolve this issue immediately. We set high standards for ourselves and our team members, and feedback like this will help us to improve. If you would like to discuss this issue further, please contact us at (405) 696-4950. Thank you.

November 15, 2021

Very friendly and considerate. I had called ahead, made an appointment and was given an estimated cost. They had me in and out in under an hour. More

by suzjustuce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan, Tanner Summy
Report | Print
Nov 17, 2021 -

Edmond Hyundai responded

Thanks for sharing Suzjustuce. We appreciate your kind review and look forward to your next visit. Have a great day!

November 13, 2021

My experience with Edmond Hyundai Service was above and beyond any time I was working with Manny. Any time I had to deal with someone other than him, it was very frustrating. More

by HaileyMcClain95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
Report | Print
Nov 18, 2021 -

Edmond Hyundai responded

Hi Hailey! Your feedback is greatly appreciated and will be used to coach our team to the benefit of our customers. Thank you!

November 12, 2021

Great customer service from Justin- he went thoroughly through the process. He aldo reminded me of upcoming services More

by ALBCRUZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan
Report | Print
Nov 18, 2021 -

Edmond Hyundai responded

Great review, AlBCruz! We appreciate your business.

November 11, 2021

Very polite and efficient people. They took care of my car and I will always go there. More

by EVANS3634
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McMillan, Tanner Summy
Report | Print
Nov 11, 2021 -

Edmond Hyundai responded

Hi Evans3634! Thank you for taking the time to review our service. We hope that your problem does not arise again but if it does, we are looking forward to providing you with another high-quality experience! Have a great day!

November 11, 2021

Helpful staff. They were courteous and professional. The oil change, tire rotation, and inspection took a bit over an hour. More

by MIBURR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Staggs
Report | Print
Nov 11, 2021 -

Edmond Hyundai responded

Hi there! Thank you for taking a moment to rate your experience at Edmond Hyundai. We look forward to working with you again. Have a great day!

November 11, 2021

I brought my car @ this dealership brand new since 2014 & Employees here had always kind & helpful More

by linda.mclaughlin59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Payne, Justin McMillan, Tanner Summy
Report | Print
Nov 18, 2021 -

Edmond Hyundai responded

Linda, we appreciate your repeat business and recommendation. Let us know when you are ready to upgrade. Thank you!

November 05, 2021

I’m told that they are working to provide a warranty repair if they are able to find parts. If that happens and my car is ever repaired my current opinion will improve. More

by ryan.cocklin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin McMillan
Report | Print
Dec 02, 2021 -

Edmond Hyundai responded

Ryan, thank you for bringing this to our attention. We regret to hear that our service failed your expectations. Our customers are very important to us and we will resolve this issue immediately. We set high standards for ourselves and our team members, and feedback like this will help us to improve. Please give us a call, so we can look into this further, (405) 696-4950. Thank you

November 04, 2021

They didn't have what they had for the recall so we have to set up another appointment and make arrangements to drop it off again More

by CLJONES56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin McMillan, Tanner Summy
Report | Print
Dec 02, 2021 -

Edmond Hyundai responded

We appreciate you taking the time to give us your feedback, CLJones56. We understand the importance of our customer's time and looks like we may have missed the mark. With that in mind, we would like to hear more about your experience and have the opportunity to redeem ourselves and earn your future business. You are more than welcome to contact us at (405) 696-4950. Thank you.

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